Revolutionising customer interactions with CRM and e-commerce integration
In today’s fast-paced digital world, businesses need to stay ahead of the curve to maintain a competitive edge. One way to achieve this is by integrating e-commerce platforms with Customer Relationship Management (CRM) systems. This integration can revolutionise how businesses interact with their customers, providing a seamless and personalised experience.
Here at iWeb, we understand the importance of this integration. Our expert developers have been at the forefront of e-commerce solutions for nearly three decades. By combining e-commerce platforms like Adobe Commerce with robust CRM systems, businesses can gain a 360-degree view of their customers, enabling them to tailor their marketing strategies and improve customer satisfaction.
Streamlining operations with ERP integration
Integrating e-commerce platforms with Enterprise Resource Planning (ERP) systems can streamline business operations, making them more efficient and cost-effective. ERP systems like Epicor BisTrack and Akeneo PIM can manage everything from inventory to order processing, ensuring that businesses run smoothly.
Our talented team at iWeb are experts in ERP integration. We offer end-to-end ERP integration services, ensuring that your e-commerce platform works seamlessly with your ERP system. This integration can reduce manual errors, improve data accuracy, and provide real-time insights into your business operations.
Enhancing product management with PIM systems
Product Information Management (PIM) systems are essential for businesses that manage large product catalogues. PIM systems like Akeneo PIM can centralise product data, making it easier to manage and distribute across various channels.
iWeb are expert Akeneo PIM integrators. Our team can help you implement and integrate Akeneo PIM with your e-commerce platform, ensuring that your product data is accurate and up-to-date. This integration can improve product visibility, enhance customer experience, and boost sales.
Leveraging Adobe Experience Cloud for personalised marketing
Adobe Experience Cloud offers a suite of tools that can help businesses deliver personalised marketing experiences. From Adobe Analytics to Adobe Target, these tools can provide valuable insights into customer behaviour and preferences.
As an Adobe Commerce Agency, iWeb can help you leverage these tools to create targeted marketing campaigns. Our Adobe Commerce specialists can integrate Adobe Experience Cloud with your e-commerce platform, enabling you to deliver personalised experiences that resonate with your customers.
Optimising customer journeys with Adobe Journey Optimiser
Adobe Journey Optimiser is a powerful tool that can help businesses optimise customer journeys. By analysing customer data, businesses can identify pain points and improve the overall customer experience.
Our team at iWeb can help you integrate Adobe Journey Optimiser with your e-commerce platform. This integration can provide valuable insights into customer behaviour, enabling you to create personalised experiences that drive customer loyalty and increase sales.
Expanding reach with marketplace integration
Integrating your e-commerce platform with online marketplaces like Mirakl can expand your reach and increase sales. Marketplace integration can provide access to a larger customer base, enabling you to grow your business.
iWeb’s e-commerce expertise includes marketplace integration services. Our team can help you integrate your e-commerce platform with various online marketplaces, ensuring that your products are visible to a wider audience. This integration can boost sales and improve brand visibility.
Improving conversion rates with CRO strategies
Conversion Rate Optimisation (CRO) is essential for businesses looking to improve their online sales. By analysing customer behaviour and making data-driven changes, businesses can increase their conversion rates and boost sales.
Our talented team at iWeb can help you implement effective CRO strategies. From A/B testing to user experience improvements, we can help you optimise your e-commerce platform to increase conversions and drive sales.
Future-proofing your business with headless commerce
Headless commerce is the future of e-commerce. By decoupling the front-end and back-end of your e-commerce platform, businesses can create more flexible and scalable solutions.
iWeb – an enterprise e-commerce agency, can help you implement headless commerce solutions. Our expert developers can create custom front-end experiences that are tailored to your business needs. This approach can future-proof your business, ensuring that you stay ahead of the competition.
For more information on how we can help you with your digital transformation, contact iWeb today. Our talented UK team is ready to assist you in achieving your e-commerce goals. Reach out to iWeb today and let us help you revolutionise your business.
Get in touch
We know commerce, let us help you improve customer experience, increase conversion rates, and make that digital change.
- hello@iweb.co.uk