Embracing digital transformation in foodservice wholesale

The foodservice wholesale industry is undergoing a significant shift towards digital payments. This transformation is driven by the need for efficiency, security, and convenience. Traditional payment methods are becoming obsolete as businesses seek faster and more reliable ways to handle transactions.

We, here at iWeb, have observed this trend closely. Our expert developers have been at the forefront of integrating advanced digital payment solutions into foodservice wholesale platforms. With iWeb’s 29 years of e-commerce experience, we understand the unique challenges and opportunities this industry faces.

The rise of contactless payments

Contactless payments have become a game-changer in the foodservice wholesale sector. The COVID-19 pandemic accelerated the adoption of contactless technology, as businesses and consumers sought safer ways to transact. According to UK Finance, contactless payments accounted for 27% of all payments in the UK in 2020.

The team at iWeb has been instrumental in implementing contactless payment solutions for our clients. By leveraging our e-commerce expertise, we ensure seamless integration with existing systems, enhancing the overall customer experience. Our talented team is adept at using platforms like Adobe Commerce to create robust and secure contactless payment systems.

Integration with ERP systems

Integrating digital payments with ERP systems is crucial for streamlining operations in foodservice wholesale. End-to-end ERP integration ensures that payment data flows seamlessly between different departments, reducing errors and improving efficiency.

iWeb – an enterprise e-commerce agency, specialises in ERP integration. Our agnostic ERP integrators can work with various systems, including Epicor BisTrack ERP integration. This expertise allows us to provide tailored solutions that meet the specific needs of foodservice wholesalers.

Enhancing security with digital payments

Security is a top priority for businesses handling large volumes of transactions. Digital payments offer enhanced security features, such as encryption and tokenisation, which protect sensitive data from cyber threats. According to a report by Juniper Research, digital payment fraud losses are expected to reach $206 billion by 2025.

Our talented UK team at iWeb understands the importance of security in digital payments. We implement advanced security measures to safeguard our clients’ transactions. By partnering with Adobe Commerce, we ensure that our solutions are built on a secure and reliable platform.

Improving customer experience with digital payments

Digital payments can significantly enhance the customer experience in foodservice wholesale. Faster transaction times, reduced errors, and greater convenience all contribute to a more positive experience for customers. A study by PwC found that 73% of consumers consider customer experience an important factor in their purchasing decisions.

iWeb’s e-commerce expertise allows us to create seamless and user-friendly payment experiences. Our integration with Akeneo PIM ensures that product information is accurate and up-to-date, further enhancing the customer journey. By focusing on customer experience (CX), we help our clients build stronger relationships with their customers.

The role of mobile payments

Mobile payments are becoming increasingly popular in the foodservice wholesale industry. The convenience of using smartphones for transactions appeals to both businesses and consumers. According to Statista, the number of mobile payment users in the UK is expected to reach 14.4 million by 2023.

Our expert developers at iWeb have extensive experience in developing mobile payment solutions. By leveraging platforms like Adobe Experience Cloud, we create mobile-friendly payment systems that cater to the needs of modern businesses. Our solutions are designed to be intuitive and easy to use, ensuring a smooth payment process for all users.

Adopting blockchain technology

Blockchain technology has the potential to revolutionise digital payments in foodservice wholesale. By providing a decentralised and transparent ledger, blockchain can enhance security and reduce fraud. A report by Deloitte found that 53% of businesses see blockchain as a critical priority.

iWeb – Experts in Commerce, are exploring the possibilities of blockchain integration for our clients. Our talented team is well-versed in the latest technological advancements, allowing us to offer innovative solutions that keep our clients ahead of the curve. By adopting blockchain technology, foodservice wholesalers can benefit from increased transparency and security in their transactions.

The future of digital payments in foodservice wholesale looks promising, with several emerging trends set to shape the industry. Artificial intelligence (AI) and machine learning (ML) are expected to play a significant role in enhancing payment processes. According to a report by McKinsey, AI could add $13 trillion to the global economy by 2030.

At iWeb, we are committed to staying at the forefront of these trends. Our Adobe Commerce Specialists are continually exploring new technologies to improve our clients’ payment systems. By embracing innovation, we help foodservice wholesalers stay competitive in an ever-evolving market.

To learn more about how we can help with your digital transformation, contact iWeb today. Our team is ready to assist you in navigating the future of digital payments in foodservice wholesale.

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