Why Data Governance Will Be More Important Than Ever in the eCommerce Industry

Data breaches are on the rise

In recent years, data breaches have become alarmingly common. According to a report by the UK Information Commissioner’s Office (ICO), there was a 20% increase in data breaches in the eCommerce sector in 2022 alone. This surge highlights the urgent need for robust data governance. When customer data is compromised, it not only damages the company’s reputation but also erodes customer trust.

Here at iWeb, we understand the gravity of this issue. Our expert solution architects have been at the forefront of implementing advanced security measures to safeguard sensitive information. With iWeb’s 29 years of e-commerce experience, we have seen firsthand the devastating impact of data breaches and the importance of proactive data governance.

Regulatory compliance is becoming stricter

The regulatory landscape is evolving rapidly, with stricter data protection laws being enforced globally. The General Data Protection Regulation (GDPR) in Europe has set a high standard for data privacy, and the UK has followed suit with its own stringent regulations. Non-compliance can result in hefty fines and legal repercussions.

Our talented team at iWeb is well-versed in navigating these complex regulations. We ensure that our clients’ eCommerce platforms are fully compliant with all relevant laws. By integrating solutions like Adobe Experience Manager and Adobe Analytics, we help businesses maintain compliance while optimising their operations.

Customer trust is paramount

In the eCommerce industry, customer trust is everything. A single data breach can shatter that trust, leading to lost sales and a tarnished reputation. According to a survey by PwC, 85% of consumers will not do business with a company if they have concerns about its data security practices.

At iWeb, we prioritise customer trust by implementing robust data governance frameworks. Our Adobe Commerce Specialists and Magento Developers work tirelessly to ensure that customer data is protected at all times. By leveraging tools like Adobe Real-time CDP and Adobe Digital Experience Cloud, we provide a seamless and secure shopping experience.

Data-driven decisions are crucial

In today’s competitive eCommerce landscape, data-driven decisions are key to staying ahead. Companies that harness the power of data can better understand customer behaviour, optimise their marketing strategies, and improve overall performance. However, this is only possible with effective data governance.

iWeb’s e-commerce expertise enables businesses to make informed decisions based on accurate and reliable data. Our integration with Akeneo PIM and Adobe Analytics ensures that data is managed efficiently and used to drive business growth. With our help, companies can turn data into actionable insights.

Cloud data governance is essential

As more businesses move to the cloud, cloud data governance has become a critical concern. Ensuring that data is secure, compliant, and accessible in the cloud requires a comprehensive approach. According to Gartner, by 2025, 80% of enterprises will have migrated to the cloud, making cloud data governance more important than ever.

iWeb – an enterprise e-commerce agency, excels in cloud data governance. Our solutions, including Adobe Experience Cloud and Adobe EDGE Delivery Services, provide robust security and compliance for cloud-based data. We help businesses navigate the complexities of cloud data management, ensuring that their data is protected and optimised.

Vendor lock-in and SaaS data risks

Vendor lock-in and SaaS data risks are significant challenges in the eCommerce industry. Relying on a single vendor for data management can lead to dependency and potential data loss if the vendor’s services are disrupted. It’s crucial to have a data governance strategy that mitigates these risks.

Our talented in-house team at iWeb specialises in developing agnostic ERP integrator solutions that prevent vendor lock-in. By integrating with platforms like Akeneo PIM and Adobe Commerce, we ensure that businesses have flexibility and control over their data. This approach minimises risks and enhances data security.

Business continuity and data recovery

Business continuity and data recovery are vital components of data governance. In the event of a data breach or system failure, having a robust recovery plan can mean the difference between a minor hiccup and a major disaster. According to a study by IBM, the average cost of a data breach in the UK is £3.1 million, underscoring the importance of effective data recovery strategies.

iWeb’s track record in e-commerce includes implementing comprehensive business continuity and data recovery plans. Our solutions, such as Adobe Workfront and Adobe Campaign, ensure that businesses can quickly recover from disruptions and continue operations smoothly. We help our clients safeguard their data and maintain business continuity.

Effective data sharing and collaboration are essential for eCommerce success. However, sharing data across different platforms and teams can pose security risks if not managed properly. A well-defined data governance framework ensures that data is shared securely and efficiently.

At iWeb, we facilitate secure data sharing and collaboration through advanced tools like Adobe Marketo Engage and Adobe Journey Optimiser. Our solutions enable businesses to share data seamlessly while maintaining strict security protocols. By fostering collaboration, we help our clients achieve their eCommerce goals.

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To learn more about how iWeb can help you enhance your data governance and drive your digital transformation, contact us today. Our expert team is ready to assist you in navigating the complexities of data management and ensuring your eCommerce success. Reach out to iWeb today and let us help you secure your data and build a brighter future for your business.