Boosting customer trust through data governance
In the world of eCommerce, customer trust is everything. When customers share their personal information with your business, they expect it to be handled with care. Data governance ensures that their data is protected, which in turn builds trust. According to a survey by PwC, 85% of consumers will not do business with a company if they have concerns about its security practices.
Here at iWeb, we understand the importance of maintaining customer trust. Our expert solution architects can help you implement robust data governance practices that not only protect your customers’ data but also enhance their overall experience. With iWeb’s 30 years of e-commerce experience, we know how to keep your customers happy and your business thriving.
Ensuring compliance with data protection regulations
Data protection regulations like GDPR are not just legal requirements; they are essential for maintaining customer trust and avoiding hefty fines. Non-compliance can result in penalties that can cripple your business. For instance, British Airways faced a £20 million fine for a data breach that compromised the personal information of over 400,000 customers.
Our talented team at iWeb can guide you through the maze of data protection regulations. We specialise in Adobe Commerce and can integrate compliance features seamlessly into your eCommerce platform. With iWeb’s track record in e-commerce, you can rest assured that your business will meet all regulatory requirements.
Improving data quality and accuracy
High-quality, accurate data is the backbone of any successful eCommerce business. Poor data quality can lead to incorrect inventory levels, misguided marketing efforts, and ultimately, lost sales. A study by Experian found that 91% of businesses suffer from common data errors, which can cost them up to 12% of their revenue.
iWeb’s e-commerce expertise includes advanced data management strategies that ensure your data is always accurate and up-to-date. Our integration with Akeneo PIM can help you manage your product information more effectively, leading to better customer experiences and increased sales.
Enhancing decision-making with reliable data
Reliable data is crucial for making informed business decisions. Whether it’s deciding which products to stock or how to price them, having accurate data can make all the difference. According to a report by McKinsey, data-driven organisations are 23 times more likely to acquire customers and 19 times more likely to be profitable.
Our talented in-house team at iWeb can help you harness the power of your data. With tools like Adobe Analytics and Adobe Real-time CDP, we can provide you with the insights you need to make smarter business decisions. Trust iWeb – Experts in Commerce to turn your data into a valuable asset.
Streamlining operations and reducing costs
Effective data governance can streamline your operations and reduce costs. By ensuring that your data is accurate and well-managed, you can avoid costly errors and inefficiencies. For example, a study by IBM found that poor data quality costs the US economy around $3.1 trillion annually.
iWeb’s e-commerce expertise includes implementing data governance best practices that can help you save money and operate more efficiently. Our Adobe Commerce Specialists can optimise your eCommerce platform to ensure that your data is always accurate and accessible, leading to smoother operations and lower costs.
Protecting your business from data breaches
Data breaches can have devastating consequences for your business. Not only can they result in financial losses, but they can also damage your reputation and erode customer trust. According to a report by IBM, the average cost of a data breach in the UK is £2.9 million.
Our expert solution architects at iWeb can help you implement robust data security measures to protect your business from data breaches. With tools like Adobe Experience Manager and Adobe Target, we can ensure that your data is always secure and your customers’ trust is maintained.
Facilitating seamless data integration
Seamless data integration is essential for providing a unified customer experience. Whether it’s integrating your eCommerce platform with your CRM or your ERP system, having a seamless flow of data can improve efficiency and customer satisfaction. A study by MuleSoft found that organisations with seamless data integration are 64% more likely to achieve their business goals.
iWeb are expert Akeneo PIM Integrators and can help you achieve seamless data integration across all your systems. Our talented UK team can ensure that your data flows smoothly between your eCommerce platform and other business systems, leading to a more efficient and effective operation.
Supporting business continuity and disaster recovery
Business continuity and disaster recovery are critical for any eCommerce business. Data governance ensures that your data is backed up and can be quickly restored in the event of a disaster. According to a report by FEMA, 40% of businesses do not reopen after a disaster, and another 25% fail within one year.
Our talented team at iWeb can help you implement robust business continuity and disaster recovery plans. With our expertise in Adobe Commerce and Magento Development, we can ensure that your data is always protected and your business can quickly recover from any disaster.
For more information on how we can help you with your digital transformation, contact iWeb today. Our expert solution architects are ready to assist you in making data governance a priority for your eCommerce business.
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