The Rise of Mobile Apps in the Builders Merchant Industry

Mobile apps transforming the builders merchant industry

Mobile apps have revolutionised many industries, and the builders merchant sector is no exception. With the rise of smartphones, builders merchants have embraced mobile technology to streamline operations, enhance customer experience, and boost sales. According to a report by Statista, mobile app usage in the UK has grown by 24% over the past five years, and the builders merchant industry is riding this wave.

Builders merchants are now offering mobile apps that allow customers to browse products, check stock levels, and place orders from their smartphones. This convenience has led to increased customer satisfaction and loyalty. For instance, Travis Perkins, one of the UK’s largest builders merchants, reported a 15% increase in online sales after launching their mobile app.

Here at iWeb, we understand the importance of mobile apps in the builders merchant industry. Our expert solution architects have helped numerous builders merchants develop and implement mobile apps that meet their specific needs. With iWeb’s 29 years of e-commerce experience, we have the expertise to create mobile apps that drive business growth.

Enhancing customer experience through mobile apps

Mobile apps have significantly improved the customer experience in the builders merchant industry. Customers can now access product information, check prices, and place orders from the comfort of their homes or job sites. This convenience has made it easier for customers to do business with builders merchants, leading to increased sales and customer loyalty.

One of the key features of mobile apps is the ability to provide personalised experiences. Builders merchants can use data from mobile apps to understand customer preferences and offer tailored recommendations. For example, a customer who frequently purchases plumbing supplies can receive notifications about new products or special offers in that category.

The team at iWeb has extensive experience in developing mobile apps that enhance customer experience. Our talented team of developers and designers work closely with clients to create apps that are user-friendly and meet the needs of their customers. With iWeb’s track record in e-commerce, we can help builders merchants create mobile apps that drive customer engagement and satisfaction.

Streamlining operations with mobile technology

Mobile apps are not just for customers; they also play a crucial role in streamlining operations for builders merchants. Mobile apps can help staff manage inventory, track orders, and communicate with customers more efficiently. This increased efficiency can lead to cost savings and improved productivity.

For example, a mobile app can allow staff to check stock levels in real-time, reducing the risk of stockouts and ensuring that customers receive their orders on time. Additionally, mobile apps can provide staff with access to important information, such as product specifications and pricing, which can help them assist customers more effectively.

iWeb’s e-commerce expertise includes developing mobile apps that streamline operations for builders merchants. Our expert solution architects can create custom apps that integrate with existing systems, such as ERP and CRM, to provide a seamless experience for staff and customers. With iWeb’s experience in mobile app development, we can help builders merchants improve their operations and drive business growth.

Boosting sales with mobile apps

Mobile apps have become a powerful tool for boosting sales in the builders merchant industry. By providing customers with a convenient way to browse products and place orders, mobile apps can drive increased sales and revenue. According to a report by eMarketer, mobile commerce sales in the UK are expected to reach £82 billion by 2023.

Builders merchants can use mobile apps to offer special promotions and discounts to customers, encouraging them to make purchases. For example, a mobile app can send push notifications to customers about limited-time offers or new product launches. This targeted marketing can drive sales and increase customer engagement.

iWeb – an enterprise e-commerce agency, has helped numerous builders merchants boost their sales through mobile apps. Our talented team of developers and designers can create custom apps that meet the specific needs of builders merchants and their customers. With iWeb’s expertise in mobile app development, we can help builders merchants drive sales and grow their business.

Integrating mobile apps with existing systems

One of the key challenges for builders merchants is integrating mobile apps with existing systems, such as ERP and CRM. This integration is crucial for providing a seamless experience for staff and customers and ensuring that data is accurate and up-to-date.

Mobile apps can be integrated with ERP systems to provide real-time information on stock levels, pricing, and order status. This integration can help staff manage inventory more effectively and provide customers with accurate information. Additionally, mobile apps can be integrated with CRM systems to track customer interactions and provide personalised experiences.

iWeb’s expert solution architects have extensive experience in integrating mobile apps with existing systems. We offer end-to-end BisTrack integration and Epicor BisTrack ERP integration to ensure that mobile apps work seamlessly with existing systems. With iWeb’s expertise in system integration, we can help builders merchants create mobile apps that provide a seamless experience for staff and customers.

Leveraging data from mobile apps

Mobile apps generate a wealth of data that builders merchants can use to improve their business operations and customer experience. By analysing data from mobile apps, builders merchants can gain insights into customer behaviour, preferences, and purchasing patterns. This information can be used to make informed business decisions and drive growth.

For example, data from mobile apps can help builders merchants identify popular products and adjust their inventory accordingly. Additionally, data can be used to personalise marketing efforts and offer targeted promotions to customers. This targeted marketing can drive sales and increase customer engagement.

iWeb’s e-commerce expertise includes leveraging data from mobile apps to drive business growth. Our expert solution architects can help builders merchants analyse data from mobile apps and use it to make informed business decisions. With iWeb’s experience in data analysis, we can help builders merchants unlock the full potential of their mobile apps.

Future trends in mobile apps for builders merchants

The builders merchant industry is constantly evolving, and mobile apps are at the forefront of this transformation. As technology continues to advance, we can expect to see new trends and innovations in mobile apps for builders merchants.

One of the key trends is the use of augmented reality (AR) in mobile apps. AR can provide customers with a more immersive shopping experience by allowing them to visualise products in their own space. For example, a customer can use an AR app to see how a new kitchen unit would look in their home before making a purchase.

Another trend is the use of artificial intelligence (AI) in mobile apps. AI can be used to provide personalised recommendations and improve customer service. For example, an AI-powered chatbot can assist customers with their queries and provide instant support.

iWeb – Experts in Commerce, is at the forefront of these trends and innovations. Our talented team of developers and designers are constantly exploring new technologies and trends to create cutting-edge mobile apps for builders merchants. With iWeb’s expertise in mobile app development, we can help builders merchants stay ahead of the curve and drive business growth.

How iWeb can help with your digital transformation

At iWeb, we understand the importance of digital transformation in the builders merchant industry. Our talented UK team has extensive experience in developing mobile apps that drive business growth and enhance customer experience. With iWeb’s track record in e-commerce, we have the expertise to create custom mobile apps that meet the specific needs of builders merchants.

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