Setting up Google Analytics 360 in Adobe Commerce
To get the most out of Google Analytics 360 in Adobe Commerce, the first step is setting it up correctly. This involves linking your Google Analytics account with your Adobe Commerce store. Start by navigating to the Google Analytics section in your Adobe Commerce admin panel. Here, you can enter your Google Analytics tracking ID to begin the integration process.
Once the basic setup is complete, you can configure advanced settings. This includes enabling enhanced e-commerce tracking, which provides detailed insights into customer behaviour, product performance, and sales funnels. By doing this, you can leverage the full power of Google Analytics 360 to drive data-driven decisions.
Customising dashboards for actionable insights
Custom dashboards in Google Analytics 360 allow you to focus on the metrics that matter most to your business. You can create dashboards that display key performance indicators (KPIs) such as conversion rates, average order value, and customer lifetime value. This helps you monitor your store’s performance at a glance.
For example, you can set up a dashboard to track the performance of different product categories. This can help you identify which categories are driving the most revenue and which ones need improvement. Custom dashboards make it easier to spot trends and make informed decisions.
Utilising advanced segmentation
Advanced segmentation in Google Analytics 360 allows you to break down your data into specific groups. This can be incredibly useful for understanding different customer segments and their behaviours. For instance, you can create segments for new vs. returning customers, high-value customers, or customers who abandoned their carts.
By analysing these segments, you can tailor your marketing strategies to target specific groups more effectively. For example, you might discover that returning customers have a higher average order value, prompting you to create loyalty programmes to encourage repeat purchases.
Tracking user behaviour with event tracking
Event tracking in Google Analytics 360 lets you monitor specific actions users take on your site, such as clicking a button, downloading a file, or watching a video. This provides deeper insights into how users interact with your site beyond standard page views.
For example, you can track how often users click on a promotional banner. If the click-through rate is low, you might need to redesign the banner or change its placement. Event tracking helps you understand user behaviour and optimise your site accordingly.
Leveraging multi-channel funnels
Multi-channel funnels in Google Analytics 360 show how different marketing channels work together to drive conversions. This includes organic search, paid search, social media, email, and more. By analysing these funnels, you can see the entire customer journey and understand which channels are most effective.
For instance, you might find that many customers first discover your site through social media but complete their purchase through a paid search ad. This insight can help you allocate your marketing budget more effectively and optimise your campaigns for better results.
Implementing custom dimensions and metrics
Custom dimensions and metrics in Google Analytics 360 allow you to track additional data that is not available by default. This can include information such as customer loyalty status, product categories, or custom user interactions. By implementing custom dimensions and metrics, you can gain deeper insights into your business.
For example, you can create a custom dimension to track the performance of different product categories. This can help you identify which categories are driving the most revenue and which ones need improvement. Custom dimensions and metrics provide a more comprehensive view of your business.
Using Google Tag Manager for streamlined tracking
Google Tag Manager simplifies the process of adding and managing tracking codes on your site. With Google Tag Manager, you can easily add new tags, update existing ones, and manage all your tracking codes from a single interface. This makes it easier to implement and maintain your tracking setup.
For example, you can use Google Tag Manager to add event tracking for specific user interactions, such as clicking a button or watching a video. This provides deeper insights into how users interact with your site and helps you optimise your site for better performance.
Analysing data with Google Data Studio
Google Data Studio allows you to create custom reports and visualisations based on your Google Analytics 360 data. This makes it easier to analyse your data and share insights with your team. You can create interactive dashboards that display key metrics and trends, helping you make data-driven decisions.
For example, you can create a report that shows the performance of different marketing channels over time. This can help you identify which channels are driving the most traffic and conversions, and adjust your marketing strategy accordingly. Google Data Studio provides a powerful tool for analysing and visualising your data.
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If you’re looking to take your Adobe Commerce store to the next level with Google Analytics 360, contact iWeb today. Our expert solution architects and talented team can help you implement and optimise your tracking setup, providing you with the insights you need to drive your business forward. Reach out to iWeb today to learn more about how we can help with your digital transformation.
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