Digital Commerce for Merchants

At iWeb, we specialise in providing tailored Ecommerce and Product Information Management (PIM) solutions that cater exclusively to the needs of Decorative Supplies Merchants. Our solution is designed to elevate your online presence, streamline product management, and enhance customer engagement, ensuring you lead in the digital marketplace.

Product Information Management (PIM) features

Our sophisticated PIM system is equipped with all the tools necessary to manage your diverse range of decorative products:

Detailed product descriptions

Create rich, informative descriptions for each product, detailing dimensions, materials, and usage instructions to aid your customers in making informed decisions.

Digital asset management

Efficiently manage a library of high-quality images, technical specifications, safety data sheets, and instructional videos, ensuring your product visuals match the quality your customers expect.

Category management

Our intuitive tools allow you to organise your products into clear categories and subcategories, making it easy for customers to navigate and find what they need quickly.

Bulk import and export

Simplify product data management with capabilities that support easy bulk uploading and updating, reducing time spent on manual entries and enhancing data accuracy.

Ecommerce features

iWeb’s solution offers advanced Ecommerce features designed to optimise your sales and customer interaction:

Customisable online catalogues

Tailor how your products are displayed based on different customer preferences and segments, enhancing user experience and conversion rates.

Pricing and discount management

Utilise dynamic pricing strategies tailored to customer types, order volumes, and promotional activities, ensuring competitiveness and profitability.

Inventory management

Keep track of stock levels in real-time across multiple channels to effectively manage your inventory and meet customer demand without discrepancies.

Order management and fulfilment

Ensure a seamless process from order receipt to delivery, improving operational efficiency and customer satisfaction.

Customer experience enhancements

Search and filter options

Incorporate advanced search functionalities to help customers find products quickly, based on their specific needs and preferences.

Mobile optimisation

Ensure your solution is fully functional on mobile devices, providing a seamless shopping experience for customers on the go.

Customer account management

Offer your customers robust tools to manage their accounts, view order histories, and track current orders, increasing convenience and fostering loyalty.

Integration capabilities

ERP and CRM integrations

Our solution integrates smoothly with leading ERP and CRM systems, including Microsoft, SAP, Epicor, Kerridge, Oracle, and IntactIQ, ensuring seamless business operations and enhanced data integration.

Supplier data integration

Maintain accurate and comprehensive product listings with efficient integration of supplier data, ensuring your offerings are always up-to-date.

Technical support and training

Customer support

Our dedicated support teams are on hand to assist with both technical and operational challenges, ensuring your solution operates flawlessly.

Training resources

Gain access to extensive training materials, including online tutorials, webinars, and detailed documentation, designed to help you maximise the benefits of your iWeb solution.

Security and compliance

Data security

We implement stringent security protocols to protect sensitive customer and business data from unauthorised access.

Regulatory compliance

Our solution adheres to all relevant industry regulations and standards, ensuring your operations are secure and compliant.

Scalability and performance

Scalability

As your business expands, our solution is ready to scale with you, supporting increased traffic and product lines without compromising performance.

Performance metrics

Experience superior performance with fast loading times and reliable uptime guarantees, ensuring that your Ecommerce site is always accessible.

Elevate your Decorative Supplies business with iWeb. Contact us today to explore how our bespoke Ecommerce and PIM solutions can transform your digital strategy. Request a demo or speak with one of our specialists to learn more about what iWeb can do for you.