Digital Commerce for Merchants

At iWeb, we understand the complexities and unique requirements of the electrical supplies sector. Our bespoke Ecommerce and Product Information Management (PIM) solutions are specifically designed to cater to electrical supplies merchants, ensuring that your business thrives in the digital landscape with comprehensive management and sales capabilities.

Product Information Management (PIM) features

Our PIM system is meticulously developed to ensure that you can manage your product data with precision and ease:

Detailed product descriptions

Create comprehensive, rich descriptions for each product, including dimensions, materials, electrical specifications, and usage instructions. This ensures that customers have all the information they need to make informed purchases.

Digital asset management

Manage high-quality images, technical specifications, safety data-sheets, and instructional videos from a single, centralised solution. This ensures consistency across your sales channels and helps in maintaining high standards of customer information.

Category management

Efficiently organise your products into logical categories and subcategories, simplifying the navigation process for your customers and enhancing their shopping experience.

Bulk import and export

Streamline your operations with the ability to easily manage bulk uploads and updates of product information, reducing manual labor and improving data accuracy.

Ecommerce features

Enhance your online presence with iWeb’s robust Ecommerce features tailored for the electrical supplies industry:

Customisable online catalogues

Adjust how products are displayed according to different customer segments, ensuring that each visitor has a tailored shopping experience that can drive conversion rates.

Pricing and discount management

Implement dynamic pricing strategies based on customer type, purchase quantities, and ongoing promotions to maximise profitability and responsiveness in the market.

Inventory management

Maintain real-time inventory visibility across all channels to efficiently manage stock levels and meet customer demands without overstocking or stock-outs.

Order management and fulfilment

Our solution ensures a seamless flow from order receipt to delivery, facilitating a smooth transaction process that enhances customer satisfaction.

Customer experience enhancements

Search and filter options

Advanced search functionalities allow your customers to find and filter products quickly and efficiently, enhancing user experience and satisfaction.

Mobile optimisation

Guarantee a responsive and fully functional mobile shopping experience, which is essential for today’s on-the-go professionals and consumers.

Customer account management

Enable customers to easily manage their accounts, view detailed order histories, and track current orders, offering a higher level of service and accessibility.

Integration capabilities

ERP and CRM integrations

iWeb solutions integrate seamlessly with leading ERP and CRM systems such as Microsoft, SAP, Epicor, Kerridge, Oracle, and IntactIQ. This integration facilitates a unified and streamlined approach to managing your business processes.

Supplier data integration

Ensure that your product information is always accurate and comprehensive through effective integration with supplier data systems.

Technical support and training

Customer support

Our dedicated support teams are available to assist with both technical and operational issues, ensuring your solution operates smoothly at all times.

Training resources

Access extensive training materials, including online tutorials, webinars, and documentation, designed to help you maximise the utilisation of our solution.

Security and compliance

Data security

We employ robust security measures to protect sensitive customer and business data against unauthorised access and cyber threats.

Regulatory compliance

Our solution adheres to industry regulations and standards, ensuring that your operations are secure and compliant.

Scalability and performance

Scalability

As your business grows, iWeb’s solutions scale with you, accommodating increased traffic and product lines without compromising performance.

Performance metrics

Experience superior performance with fast loading times and reliable uptime guarantees, ensuring that your site remains effective and accessible.

Elevate your Electrical Supplies business with iWeb. Contact us today to learn more about our tailored Ecommerce and PIM solutions or to request a demonstration. Let iWeb help you transform your digital capabilities and achieve new levels of success.