Digital Commerce for Merchants

At iWeb, we provide specialised Ecommerce and Product Information Management (PIM) solutions tailored to meet the unique needs of Plumbing & Heating Supplies Merchants. Our solution is designed to enhance your online presence, streamline product management, and drive sales, ensuring that you stay ahead in a competitive digital landscape.

Product Information Management (PIM) features

Our comprehensive PIM solution empowers you with the tools necessary to manage and display your product information accurately and efficiently:

Detailed product descriptions

Equip your online store with rich, detailed product descriptions including dimensions, materials, performance data, and usage instructions, enabling customers to make informed decisions.

Digital asset management

Centralise the management of high-quality images, technical specifications, safety data sheets, and instructional videos, ensuring consistency and accessibility across all digital solutions.

Category management

Organise your extensive range of plumbing and heating products into clear categories and subcategories, simplifying the browsing experience for your customers.

Bulk import and export

Enhance operational efficiency with the ability to easily upload and update product information in bulk, saving time and reducing manual effort.

Ecommerce features

Our solution offers a suite of advanced Ecommerce features to optimise your sales process and customer interaction:

Customisable online catalogues

Tailor how your products are displayed to different customer segments, providing a personalised shopping experience that drives engagement and sales.

Pricing and discount management

Utilise dynamic pricing strategies based on customer type, order quantity, and promotional offers to maximise profitability and market competitiveness.

Inventory management

Implement real-time inventory tracking across multiple channels to ensure accurate stock levels and avoid overstocking or stockout.

Order management and fulfilment

Streamline your order processing from receipt through to delivery, ensuring a smooth and efficient customer journey.

Customer experience enhancements

Search and filter options

Incorporate advanced search functionalities that allow customers to quickly find specific products, improving usability and satisfaction.

Mobile optimisation

Ensure your solution is fully functional on mobile devices, critical for on-site professionals and customers on the move.

Customer account management

Provide robust account management features that allow customers to manage their profiles, view their order history, and track current orders with ease.

Integration capabilities

ERP and CRM integrations

Our solution integrates seamlessly with leading ERP and CRM systems, including Microsoft, SAP, Epicor, Kerridge, Oracle, and IntactIQ, streamlining your business processes and enhancing data accuracy.

Supplier data integration

Maintain the accuracy and completeness of your product listings through efficient integration with supplier data.

Technical support and training

Customer support

Our dedicated support teams are available to assist with both technical and non-technical issues, ensuring smooth operation of your solution.

Training resources

Maximise the use of our solution with access to comprehensive online tutorials, webinars, and documentation designed for continuous learning and development.

Security and compliance

Data security

We implement stringent security measures to protect sensitive customer and business data from unauthorised access.

Regulatory compliance

Our solution adheres to all relevant industry regulations and standards, ensuring your business operations remain secure and compliant.

Scalability and performance

Scalability

As your business expands, our solution scales with you, accommodating increased traffic and product lines without compromising performance.

Performance metrics

We pride ourselves on delivering high-performance metrics, including fast loading times and robust uptime guarantees, ensuring your Ecommerce site is reliable and always available.

Transform your Plumbing & Heating Supplies business today. Contact iWeb to learn more about our solutions or to request a demonstration. Let us help you elevate your business to new heights with our industry-leading Ecommerce and PIM solutions.