Digital Commerce for Merchants

At iWeb, we recognise that each builders’ merchant has unique requirements. Our approach is to provide customised technical solutions tailored specifically to your business needs, ensuring that your online solution is not just a sales channel, but a comprehensive digital experience that engages both trade professionals and retail customers around the clock.

Customised Ecommerce solutions

Our commitment begins with a deep understanding of your business goals and challenges. This understanding allows us to design and implement an Ecommerce solution that aligns with your specific needs:

Responsive design

Ensuring that your website is accessible and performs seamlessly on all devices, crucial for customers who may need to place orders while on job sites.

User-friendly interfaces

We create intuitive and easy-to-navigate interfaces that simplify the purchasing process, enhancing user satisfaction and driving sales.

Enhanced digital experience

Our solutions are engineered to go beyond basic functionalities:

Rich media content

Utilise advanced digital asset management tools that allow you to showcase your products with high-resolution images, videos, and interactive content, providing a richer, more informative customer experience.

Personalised user experiences

Through the use of advanced analytics and customer data, our solutions offer personalised shopping experiences, recommending products and promotions based on customer preferences and previous interactions.

Robust Product Information Management (PIM)

Central to our Ecommerce solution is a powerful Product Information Management system:

Comprehensive product details

Manage extensive product information, including detailed descriptions, technical specifications, multiple image angles, stock levels, and pricing, all in one place.

Dynamic updates

Our PIM systems ensure that your product information is consistently updated across all solutions, eliminating discrepancies and enhancing customer trust.

Integration and scalability

Understanding the dynamic nature of the builders’ merchants market, we ensure our solutions are highly integrable and scalable:

ERP and CRM integration

Seamlessly integrate with existing ERP and CRM systems to unify business processes and maintain continuity. Our solutions work with leading systems like Microsoft, SAP, Epicor, Kerridge, Oracle, IntactIQ, and more.

Scalable architecture

As your business grows, our solutions can scale with you, supporting increased traffic, additional product lines, and new market expansions without compromising performance.

Continuous support and evolution

iWeb is dedicated to the ongoing success of our clients:

Proactive support

Our team provides 24/7 support to address both technical and operational needs, ensuring your solution operates smoothly at all times.

Ongoing training and resources

We offer continuous training sessions, detailed documentation, and updated resources to help your team make the most of the solution.

Regular updates and innovations

As technology evolves, so do our solutions. We regularly update your solution with the latest features and innovations, keeping you ahead in a competitive market.

Discover the difference a tailored technical solution can make for your business. Contact iWeb today to explore how our customised Ecommerce solutions can transform your online presence and streamline your operations. Let us help you create a compelling digital experience that resonates with your audience 24/7.