iWeb Live 2018

We're back with more marginal gains and actionable insights from industry leading experts to help you drive more value to your eCommerce business.

Users who perform a site search can be five times more likely to purchase as those that don't. The moral of the story? Find out how to give your customers exactly what they're looking for with intuitive site search.

Discover how personalisation can influence and transform your conversion game plan: from the onsite experience to crafting a tailored social advertising strategy with minimal effort. Learn actionable strategies to bridge the gap between conversion and retention and turn browsers into loyal buyers.

A great customer experience cannot be built without a strong product experience. Identify the milestones you need to put in place to create a successful product experience and see how a Product Information Management system can help prepare your product data for your B2B commerce platform. We believe that a good product experience is critical to delivering a good customer experience and that both strategies are closely linked. During this session, we will address the importance of high-quality product information and discuss ways your teams can better collect, enrich, govern, and spread that information across all B2B channels.

Magento will be on hand to give some insights into their development roadmap and what exciting new features lie in wait for version 2.3. Further details TBC.

The gap between consumer and retailers is growing, and nowhere is this seen more clearly than in shipping - from the rise of ‘want it now’ delivery alternatives and enhanced CX emerging in a world where Uber is a noun, to the struggle of keeping shipping-related costs down as the likes of Amazon Prime continues to shock and awe. We surveyed hundreds of retailers of all shapes and sizes, as well as thousands of online shoppers across multiple demographics in 2017 to bring you an in-depth view of the challenges of shipping and fulfilment today.

Making payment quick, transparent and easy is crucial to the success of any eCommerce site. Amazon Pay will be talking about frictionless payment methods with saved shipping details to reduced checkout abandonment through simple and secure purchasing. Find out more about the Amazon Pay lets you use information stored in your Amazon account to pay and arrange for delivery from tens of thousands of merchants.

Get a look inside the minds of 100 global eCommerce brands with dotmailer's 8th annual benchmarking report, Hitting The Mark, where they reveal both the winning email marketing techniques and the pitfalls from which you can learn.