Henderson Foodservice
Wholesale B2B Omnicommerce Experience
Build Time
6 Weeks
Specialisation
Services
Accelerator
Back-end Integrations
Commerce Enablement
Custom Development
Customer Experience (Cx)
Digital Experience Strategy & Design
Managed Services
Migration to Magento 2
Omnichannel Strategy
Personalisation
Product Experience (Px)
Replatform
Technologies
Adobe Commerce (Powered by Magento)
Akeneo PIM / PXM
System Integrations
BCP Accord ERP
Erudus Data
FreshIQ Labelling
Multi-depot Inventory
The Solution
Variable Data Sources, Supplier Onboarder, Data Governance, Product Modelling, Multiple Channels, Technical Architecture, API Services, Parent / Child Accounts, Integration Quality Tests, PIM Integration, Product Syndication, Purchase History, Quick Ordering, Requisition Lists, Stock & Complex Pricing, Statements, Invoice & Credits, Technical Data Downloads, Company Data Concepts, Company Contacts, End-to-End ERP Data Integration, Credit Balances, Custom Product Types, Customer ERP Integration, Customer Segments, Debit Transactions, Delivery Schedules, Fast Checkout, Last Purchased Markers, Localised Catalog, Stock & Pricing, Multiple Depots, Named Day Delivery, Offline Orders, Omnichannel Customer Experience, and Orders ERP Integration
About
Henderson understand that no customer has the same needs as another, so whether you are a hotel, restaurant, pub, school, café, fast food or anything in between, Henderson Foodservice have experience, knowledge and expertise to help you succeed. All delivered with passion and high standards of customer advice and support.
Henderson Group have more than 3,800 employees, and revenue in excess of £1.1 billion.
A Forward-thinking Agency for a Fast-growing Business
Henderson Foodservice chose iWeb as their Magento ecommerce agency because of our strategic and forward-thinking approach as well as our vast experience with Adobe Commerce (Powered by Magento) custom development. Because iWeb has designed, developed, and currently supports more successful Adobe Commerce Magento websites than any other agency and UK Magento partner, Henderson Foodservice was confident we could deliver the complex customisations and integrations required for their project.
The Customer Experience (Cx)
iWeb created and designed a Magento customer experience that truly reflects the personality of Henderson Foodservice. Like many iWeb Magento clients, Henderson Foodservice‘s digital vision and distinct aesthetic are inherent to their business. It was crucial that the team at iWeb understood the vision and delivered on a truly on-brand customer experience.
“Developing our website with Magento Commerce has created a truly customer-focussed platform. Our website is fully responsive on tablet and mobile, ensuring the customer experience is just as good on a chef’s mobile in the kitchen as it is on the manager’s desktop in the office. We now have easy access to data which we can use in our planning and decision making, and the ease of use for the customer has resulted in more than 600,000 page views since launch.”
Mark Stewart-Maunder, Development DIrector, Henderson Foodservice
Results
The iWeb team conducted extensive user testing and research to create a custom Magento shopping experience that inspires customers and guides them through a seamless purchase journey.
Our strategic partnership with Henderson Foodservice will continue to produce measurable and sustainable growth. The new Magento digital experience is unique to Henderson Foodservice and is a true reflection of our ongoing collaboration.
+184%
increase in speed of time to market
+326%
increase in add to cart
+143%
increase in revenue on mobile
Get in touch
We know commerce, let us help you improve customer experience, increase conversion rates, and make that digital change.
- hello@iweb.co.uk