Hosting & Support

Fast, reliable support and scalable, secure managed hosting for complete peace of mind.

Fast

Better performance means more sales & revenue

Secure

Security is baked in to our approach

Reliable

We constantly achieve our SLA of 99.7%

Expandable

Our hosting can scale with your business growth

Ongoing support & maintenance

Enjoy stress-free support with our simple, one-stop ticketing system.

We're determined that we'll never be beaten on the quality of our support, so we've done everything we can to create a personalised, organised, support system that means we'll never let you down.

We offer a one-stop, in-house ticketing system through a single email address – help@iweb.co.uk. Email us and we'll quickly assign your query to one member of our support staff or technical team, seven days a week, and take everything from there.

No matter the issue, it's always the same first point of contact. Email us; we'll assign you to the right person in the right department, and you'll receive consistent, personal support until the matter is resolved. It's as simple as that.

Managed Magento hosting

Scaleable, secure and tailor-made hosting plans for each and every project.

Your hosting needs are as individual as your business, so rather than squeeze clients into pre-packaged boxes, we create personal, unique managed hosting plans for each and every project.

This means no off-the-shelf control panels or shared hosting. Instead, we design and create every aspect of your hosting around your specific needs and manage, monitor and optimise everything in-house through our class-leading operations team.

We run a variety of services in the cloud that together with content delivery networks and caching tools means we're able to minimise demand on your site and maximise performance.

We actively monitor your website, applying dozens of critical security updates and patches every month. You can rest easy knowing that if there's a problem, we're there to see it and act quickly.

Continuous Improvement

The launch of your site is only the beginning.

Now we've got the very best foundations in place, now comes the exciting part: growing your business.

We can help. Rather than leave you to it, we can offer a service that helps you continually optimise your website and traffic through a continuous improvement strategy. By making small, incremental changes to your site using A/B testing, monitoring visitor behaviour and analysing data, we can steer you towards change based on robust evidence. We'll take out all the guesswork of how to grow, clearing the path to real, measurable, and ongoing success.

Call us on 01785 279920

Our friendly Magento experts are happy to answer your questions.

Contact us now

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