JCB

JCB are a global force in manufacturing - you'll find a JCB machine in every corner of the globe.

Always looking to innovate and push the boundaries of their business, JCB knew that if they could make it easier for their customers to buy any of their thousands of spare parts online, they'd be onto a winner.

When you’re dealing with a catalogue of over 300,000 parts for a client the size of JCB, step forward Magento 2 Enterprise - the world’s most flexible, customisable commerce platform.

Given the success of the website centres on their customers being able to find the right spare parts with the minimum of fuss, we focused on making the user experience of the Parts Finder a flawless one.

Customers that know exactly what they’re looking for can either search by part number or machine serial number while for those that aren’t so sure, the option of searching by keyword or machine type will guide them through to the right part.

Image zoom functionality and a ‘this part fits’ functionality on the product pages goes one step further to reassure customers they’re choosing right part for them.