The retail industry as we know it has been completely shaken up by the Covid-19 pandemic. Store closures, changes in consumer behaviour, new ways of working and a need for agility and quick thinking have all had a big impact.

Internet Retailing in association with Adobe, have produced a white paper report exploring the impact of the pandemic on retail as a whole, as well as investigating how different retailers have managed the change.

The report features our work with Caterite Foodservice, who up until now, had been working within a niche B2B market and had been sheltered from the wider move within retail to omnichannel. After just two days of lockdown, we helped them to switch a B2C eCommerce strategy as they quickly realised that their regular business of supplying wholesale to the hospitality industry was going to be badly affected by the Covid-19 lockdown.

Before this pivot, Caterite Foodservice had never taken card payments online. By remaining agile and adjusting to the change in our economy, they have hugely accelerated their long-term digital goals due to the pandemic.

To read the full report on how Covid-19 has affected eCommerce, and hear more about how we helped Caterite Food Service Online to accelerate their eCommerce activity; you can download the full insightful report here.

If you would like to discuss how you can react to the ever-changing retail environment or continue to see growth in your business during the pandemic, get in touch to see how we can help you too.

Get in touch

We know commerce, let us help you improve customer experience, increase conversion rates, and make that digital change.