Move an established ecommerce operation from an ageing, unsuitable or unsupported platform. The work covers platform selection, migration, integrations, testing, launch and the period immediately afterwards.
Design and deliver a new ecommerce platform for B2B, B2C, D2C or mixed trading models. Projects cover user experience, architecture, development, integrations, data migration and launch.
Take over a stalled project or unstable live platform. iWeb reviews the current position, protects live trading where necessary and agrees what should be repaired, completed or replaced.
Ongoing engineering and support for live ecommerce platforms, including releases, fixes, monitoring, performance work, integrations and continued development.
Structure, manage and distribute product information across ecommerce platforms, marketplaces and other sales channels. The work covers PIM implementation, data modelling, enrichment, governance, migration and integration.
Practical AI tools for product content, classification, search, merchandising, customer service and internal ecommerce workflows.
A replatform may include a new PIM, several integrations and ongoing support. A rescue project may become a rebuild. A new platform may require product-data work before development can begin. The right starting point depends on the current systems and the problem being solved.
iWeb works across Adobe Commerce, Magento, Shopify Plus, BigCommerce, Hyvä Commerce and selected composable platforms. Projects commonly connect with ERP, PIM, OMS, WMS, CRM, payments, search and marketplace systems.
Read more: Ecommerce platforms · Integrations directory · PIM & Data
Tell us about the current platform, systems and problem. A short outline is enough.
We review the business requirements, data, integrations, delivery position and main risks.
We set out whether the work is best approached as a replatform, build, rescue, support engagement, data programme or a combination of services.
iWeb is best suited to established ecommerce businesses where products, customers, pricing, stock, orders or fulfilment depend on several connected systems.
iWeb is a UK ecommerce agency that replatforms, builds, supports and rescues complex ecommerce, with PIM and product data and AI for Commerce running alongside. The work is operational: pricing, stock, accounts, orders, search, fulfilment and the ERP and PIM integrations behind them, not isolated front-end projects.
Replatform if the platform is the constraint. Build if there is no incumbent or the model has changed. Rescue if a project is in trouble. Support if the estate is stable and needs ownership. iWeb can give a senior written read on which fits before you commit to a shape.
Yes. The most useful work often happens before the platform is fixed: a short, paid platform decision read covering operating model fit, ERP and PIM boundary, integration risk and total cost over five years. The output is written, not a pitch deck.
A named senior team owns the estate day to day: releases, incidents, integration monitoring, PIM and ERP boundary changes and platform upgrades. The runbook is written down and the on-call rota covers UK business hours by default, with extended cover where the operation needs it.
Yes. We audit what is in production, what was promised, what is shipped and what is at risk, and write a remediation plan with sizing. The first month is conservative on change while the team learns the build. Discovery is paid and the report is yours either way.
PIM and product data is a service in its own right because catalogue truth is the slowest thing to fix later. iWeb implements Akeneo, Salsify or Informatica, governs the attribute and taxonomy model, and writes the boundary contracts with commerce and ERP. The work stands alone or runs inside a build.
Yes. The shape can be a full team, a senior augmentation alongside an in-house team, or a hybrid where iWeb owns specific surfaces (PIM, ERP integration, support) while the in-house team owns others. Ownership is named clearly so handoffs do not drift.
Complex operations: B2B trade, branch and depot stock, ERP-integrated pricing, multi-territory, deep catalogues or regulated product data. Where the operation is light retail with no ERP and no catalogue complexity, simpler agencies usually fit better and iWeb will say so.
