Bidfood
Bidfood at Home Commerce Experience
Build Time
4 Months
Specialisation
Services
Accelerator
Back-end Integrations
Commerce Enablement
Content & Creative
Custom Development
Customer Experience (Cx)
Digital Experience Strategy & Design
Digital Marketing
Managed Services
Product Experience (Px)
Replatform
Strategy and Consulting
Technologies
Adobe Commerce Cloud (Powered by Magento)
System Integrations
BidOne ERP
The Solution
Purchase History, Quick Ordering, Requisition Lists, Stock & Complex Pricing, Technical Data Downloads, Variable Data Sources, Click & Collect, End-to-End ERP Data Integration, Custom Product Types, Customer Segments, Delivery Schedules, Fast Checkout, Localised Catalog, Stock & Pricing, Multiple Depots, Multi-source Inventory, Named Day Delivery, Omnichannel Customer Experience, and Orders ERP Integration
About
Whether you are a budding baker, the chef of your family, or just enjoy the benefits of bulk buying and great deals, Bidfood at Home have the solutions for you. The website gives customers access to a wide range of products across food, drinks and disposables, including many of their own brand ranges, previously only available to caterers. Their vast supplier base also gives them access to many of your favourite branded products, making it easy to keep your cupboards stocked with either home deliveries or by collecting from their depots.
Bidfood have revenue in excess of £2 billion, and more than 1,000 employees.
A Forward-thinking Agency for a Fast-growing Business
Bidfood chose iWeb as their Magento ecommerce agency because of our strategic and forward-thinking approach as well as our vast experience with Adobe Commerce (Powered by Magento) custom development. Because iWeb has designed, developed, and currently supports more successful Adobe Commerce Magento websites than any other agency and UK Magento partner, Bidfood was confident we could deliver the complex customisations and integrations required for their project.
The Customer Experience (Cx)
iWeb created and designed a Magento customer experience that truly reflects the personality of Bidfood. Like many iWeb Magento clients, Bidfood‘s digital vision and distinct aesthetic are inherent to their business. It was crucial that the team at iWeb understood the vision and delivered on a truly on-brand customer experience.
“The main reason why we selected iWeb was their involvement and extensive knowledge of the platform. Experience was extremely important to us.”
Chris Jones, Head of eCommerce, Bidfood
Results
The iWeb team conducted extensive user testing and research to create a custom Magento shopping experience that inspires customers and guides them through a seamless purchase journey.
Our strategic partnership with Bidfood will continue to produce measurable and sustainable growth. The new Magento digital experience is unique to Bidfood and is a true reflection of our ongoing collaboration.
+72%
increase in user engagement
+145%
increase in purchases on mobile
+83%
of revenue from search
Get in touch
We know commerce, let us help you improve customer experience, increase conversion rates, and make that digital change.
- hello@iweb.co.uk
