Bradfords Building Supplies
Builders Merchants PWA Commerce Experience
Build Time
4 Months
Specialisation
B2B
B2C
Building & Construction
PIM / PXM
Services
Accelerator
Back-end Integrations
Commerce Enablement
Content & Creative
Custom Development
Customer Experience (Cx)
Digital Experience Strategy & Design
Digital Marketing
Managed Services
Omnichannel Strategy
Personalisation
Product Experience (Px)
Progressive Web App (PWA)
Strategy and Consulting
Technologies
Adobe Commerce (Powered by Magento)
Akeneo PIM / PXM
System Integrations
Epicor BisTrack Integration
Multi-branch Inventory
The Solution
Surcharges, Statements, Invoice & Credits, Technical Data Downloads, Tool Hire, Variable Data Sources, Data Governance, Product Modelling, Technical Architecture, Parent / Child Accounts, PIM Integration, Purchase History, Quick Ordering, Returns RMA, Requisition Lists, Stock & Complex Pricing, Area Based Product Calculator, Cart to Quote, Click & Collect, Company Data Concepts, Company Contacts, End-to-End ERP Data Integration, Credit Balances, Custom Product Types, Customer ERP Integration, Customer Segments, Debit Transactions, Delivery Schedules, Drop Ship, Fast Checkout, Localised Catalog, Stock & Pricing, Loyalty & Rewards, Multiple Branches, Multi-source Inventory, Named Day Delivery, Offline Orders, Omnichannel Customer Experience, and Orders ERP Integration
About
Trusted by trades and loved by locals since 1770. At Bradfords, they’ve been proudly serving their communities across the South West for 250 years. Since day one, they’ve always been family owned and today, and they’re just as committed to helping you find the right product for the job as they were back then.
The company, which recently won Independent Builders Merchant of the Year at the Builders’ Merchants Awards, has a turnover in excess of £180 million and currently employs 700 staff across 42 branches.
A Forward-thinking Agency for a Fast-growing Business
Bradfords Building Supplies chose iWeb as their Magento ecommerce agency because of our strategic and forward-thinking approach as well as our vast experience with Adobe Commerce (Powered by Magento) custom development. Because iWeb has designed, developed, and currently supports more successful Adobe Commerce Magento websites than any other agency and UK Magento partner, Bradfords Building Supplies was confident we could deliver the complex customisations and integrations required for their project.
The Customer Experience (Cx)
iWeb created and designed a Magento customer experience that truly reflects the personality of Bradfords Building Supplies. Like many iWeb Magento clients, Bradfords Building Supplies‘s digital vision and distinct aesthetic are inherent to their business. It was crucial that the team at iWeb understood the vision and delivered on a truly on-brand customer experience.
“Working in a traditional sector with an archaic ERP system, I was reluctant to change development partners through fear of starting from scratch. Considering iWeb had never built an integration between our required systems (Epicore Bistrack ERP & Adobe Commerce), I cannot believe how quickly they adopted, reengineered and improved the solution. We now have a robust and highly efficient API, connecting all necessary datapoints from pricing to customer documents. I heard about iWeb through our PIM partner, Akeneo. They were referenced as a gold partner and I quickly understood why. They have knowledge experts managing all key areas in developing, securing, marketing and maintaining an eCommerce website. I would highly recommend working with iWeb.”
Fergus Bell, Head of eCommerce, Bradfords Building Supplies
Results
The iWeb team conducted extensive user testing and research to create a custom Magento shopping experience that inspires customers and guides them through a seamless purchase journey.
Our strategic partnership with Bradfords Building Supplies will continue to produce measurable and sustainable growth. The new Magento digital experience is unique to Bradfords Building Supplies and is a true reflection of our ongoing collaboration.
+38%
increase in conversion rate YOY
+46%
increase in purchases on mobile
+85%
increase in speed of time to market
Get in touch
We know commerce, let us help you improve customer experience, increase conversion rates, and make that digital change.
- hello@iweb.co.uk
