Needlers
Hygiene & Workwear B2B Commerce Experience
Build Time
4 Months
Specialisation
Services
Back-end Integrations
Commerce Enablement
Custom Development
Customer Experience (Cx)
Managed Services
Migration to Magento 2
Product Experience (Px)
Technologies
Adobe Commerce (Powered by Magento)
System Integrations
Microsoft Dynamics ERP
The Solution
Returns RMA, Requisition Lists, Stock & Complex Pricing, Statements, Invoice & Credits, Technical Data Downloads, Variable Data Sources, Multiple Channels, API Services, Parent / Child Accounts, Purchase History, Quick Ordering, Company Data Concepts, Company Contacts, End-to-End ERP Data Integration, Credit Balances, Custom Product Types, Customer ERP Integration, Customer Segments, Debit Transactions, Fast Checkout, Offline Orders, Omnichannel Customer Experience, and Orders ERP Integration
About
UKs leading supplier of PPE, safety and hygiene products to the food manufacturing industry.
With customers of all sizes in almost every food sector, their success is based on online digital innovation, exceptional customer service, a tailored supply chain and an extensive, well priced product list.
Needlers has revenue in excess of £35 million.
A Forward-thinking Agency for a Fast-growing Business
Needlers chose iWeb as their Magento ecommerce agency because of our strategic and forward-thinking approach as well as our vast experience with Adobe Commerce (Powered by Magento) custom development. Because iWeb has designed, developed, and currently supports more successful Adobe Commerce Magento websites than any other agency and UK Magento partner, Needlers was confident we could deliver the complex customisations and integrations required for their project.
The Customer Experience (Cx)
iWeb created and designed a Magento customer experience that truly reflects the personality of Needlers. Like many iWeb Magento clients, Needlers‘s digital vision and distinct aesthetic are inherent to their business. It was crucial that the team at iWeb understood the vision and delivered on a truly on-brand customer experience.
“The iWeb team understood our brand, products, and technical requirements immediately. They have been quick in supporting us and preventing prolonged issues. The results are outstanding, with our online revenue significantly higher year-on-year.”
John Logan, IT Manager, Needlers
Results
The iWeb team conducted extensive user testing and research to create a custom Magento shopping experience that inspires customers and guides them through a seamless purchase journey.
Our strategic partnership with Needlers will continue to produce measurable and sustainable growth. The new Magento digital experience is unique to Needlers and is a true reflection of our ongoing collaboration.
+112%
increase in mobile conversion
+48%
increase in sessions YOY
+76%
increase in sales from page load times
Get in touch
We know commerce, let us help you improve customer experience, increase conversion rates, and make that digital change.
- hello@iweb.co.uk
