National Timber Group
Multi-Merchant PWA Omnicommerce Experience
Build Time
7 Months
Specialisation
Agriculture & Gardening
B2B
B2C
Building & Construction
PIM / PXM
Services
Accelerator
Back-end Integrations
Commerce Enablement
Content & Creative
Custom Development
Customer Experience (Cx)
Digital Experience Strategy & Design
Managed Services
Migration to Magento 2
Multi-site
Omnichannel Strategy
Personalisation
Product Experience (Px)
Progressive Web App (PWA)
Replatform
Strategy and Consulting
Technologies
Adobe Commerce (Powered by Magento)
Akeneo PIM / PXM
System Integrations
Epicor BisTrack ERP Integration
Multi-branch Inventory
The Solution
Stock & Complex Pricing, Data Imports, Surcharges, Business Process Consultancy, Statements, Invoice & Credits, Users, Groups, Roles & Permissions, Technical Data Downloads, ERP Integration, Variable Data Sources, Commerce Integration, Custom Workflows, Technical Architecture, Custom Views, Key Concepts, Teams & Permissions, Assets Transformations, Reference Entities, External Data Transfer, Rules Engine, Users Training, Parent / Child Accounts, Data Governance, API Services, PIM Integration, Product Modelling, Data Insights, Purchase History, Product & Data Concepts, Integration Quality Tests, Quick Ordering, Automated Data Enrichment, Returns RMA, Asset Manager, Requisition Lists, Data Exports, Area Based Product Calculator, Click & Collect, Company Data Concepts, Company Contacts, End-to-End ERP Data Integration, Credit Balances, Custom Product Types, Customer ERP Integration, Customer Segments, Debit Transactions, Delivery Schedules, Fast Checkout, Last Purchased Markers, Multiple Branches, Multiple Depots, Multi-source Inventory, Offline Orders, Omnichannel Customer Experience, and Orders ERP Integration
About
National Timber Group is the largest independent timber distribution and processing group in the UK. The Group was created through the acquisitions of market-leading brands Thornbridge, NYTimber, Rembrand and Arnold Laver.
The Group serves a diverse customer base including joiners, housebuilders, and contractors, and is a favoured supplier of large-scale infrastructure projects. With extensive warehousing, processing and distribution capabilities the Group can provide customers across the UK with a full range of the highest quality timber, panel, decorative surfaces and engineered wood products supported by comprehensive timber knowledge and specialist expertise.
The National Timber Group has revenue in excess of £350 million.
A Forward-thinking Agency for a Fast-growing Business
National Timber Group chose iWeb as their Magento ecommerce agency because of our strategic and forward-thinking approach as well as our vast experience with Adobe Commerce (Powered by Magento) custom development. Because iWeb has designed, developed, and currently supports more successful Adobe Commerce Magento websites than any other agency and UK Magento partner, National Timber Group was confident we could deliver the complex customisations and integrations required for their project.
The Customer Experience (Cx)
iWeb created and designed a Magento customer experience that truly reflects the personality of National Timber Group. Like many iWeb Magento clients, National Timber Group‘s digital vision and distinct aesthetic are inherent to their business. It was crucial that the team at iWeb understood the vision and delivered on a truly on-brand customer experience.
“We have found this Adobe Commerce and Akeneo agency to be a great partner. Whenever we jump into a new technical integration or service, iWeb make it painless for us. With the help of iWeb, our customers can gain access to a customised user-facing digital experience that provides inspiration and more information about our products.”
Tamsin Graveson, Head of Group eCommerce, NTG
Results
The iWeb team conducted extensive user testing and research to create a custom Magento shopping experience that inspires customers and guides them through a seamless purchase journey.
Our strategic partnership with National Timber Group will continue to produce measurable and sustainable growth. The new Magento digital experience is unique to National Timber Group and is a true reflection of our ongoing collaboration.
+67%
increase in mobile transactions
+36%
increase in add to cart
+100%
data management tasks put in the hands of experts
Get in touch
We know commerce, let us help you improve customer experience, increase conversion rates, and make that digital change.
- hello@iweb.co.uk
