Adobe Digital Experiences
Enterprise technology defining digital experiences
Enhance your digital experiences with a comprehensive set of digital marketing tools, all integrated within the sole platform specifically crafted for scalable personalisation. Adobe Experience Cloud empowers you with generative AI and real-time insights, facilitating effortless content management and individualised activation. It's the reason why leading enterprises trust Adobe to drive their customer experience initiatives.
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Comprehensive digital commerce solutions for both B2B and B2C needs
Adobe Commerce offers a versatile and expandable commerce solution, enabling you to provide tailored shopping experiences across all your B2B and B2C brands seamlessly.
- Unify your operations with a single interface. Easily oversee multiple storefronts, brands, currencies, and business models from one centralised platform.
- Experience limitless growth and flexibility. Respond swiftly to evolving business and customer demands with an API-first approach and robust developer tools on an enterprise-grade cloud platform.
- Leverage native AI capabilities, enhance search accuracy, deliver targeted product recommendations, and drive conversions with embedded AI functionality.
Content and asset management enhanced by AI capabilities
Adobe Experience Manager stands as the foremost content management system (CMS) in the industry, facilitating the delivery of tailored content across various customer touch-points through a modern, composable architecture.
- Marketers and developers can swiftly create and build using familiar tools of their preference.
- Adobe Experience Manager Sites accelerates your ability to construct, create, distribute, and load web pages swiftly, empowering you to oversee content seamlessly across various devices and channels, aligning with the pace of digital commerce.
- Adobe Experience Manager Assets is a scalable, cloud-native digital asset management (DAM) solution crafted to streamline content creation and distribution.
- With native integrations into Adobe Express and Adobe Firefly, teams can leverage generative AI to efficiently access, modify, and repurpose assets, thus enabling personalised customer experiences.
Elevate experiences to drive engagement and conversions
With a focus on delivering impactful experiences swiftly, AEM offers a composable suite of services enabling rapid development environments. This facilitates quick updates and publishing, along with swift site launches. By leveraging Adobe Edge Delivery Services, you can enhance conversion rates, cut costs, and ensure rapid content deployment.
- Develop fast-loading sites with an exceptional Lighthouse Score, continually monitoring performance with real user monitoring (RUM).
- Enhance authoring efficiency by separating content sources, allowing for both AEM authoring and document-based authoring out of the box. This enables working with multiple content sources on the same website.
- Use a built-in experimentation framework for seamless test creation, execution without performance impact, and rapid release to production of successful tests.
Analytics accessible to all teams
Adobe Analytics enables you to mix, match, and analyse data from various digital touch-points along the customer journey, unveiling valuable insights across your digital channels. Adobe’s AI-driven analytics democratise sophisticated analysis for every team, whether you’re a marketer, product manager, or IT professional, empowering you to gain deeper insights into your business.
- With Adobe Customer Journey Analytics, you can seamlessly connect and standardise all customer data to obtain a comprehensive view of customer journeys across online and offline engagement channels.
- Adobe Product Analytics equips product teams with user-friendly tools to extract profound insights from unified data and customer profiles, facilitating the rapid delivery of enhanced product experiences.
- AI capabilities enhance the speed of insights, enabling swift, data-driven decision-making.
Instant customer profiles, immediate experiences
The Adobe Real-Time Customer Data Platform (CDP) integrates disparate online and offline data in real-time, generating actionable, unified customer profiles. These profiles empower personalised B2C and B2B engagements throughout the customer life cycle.
- AI/ML powered workflows streamline marketing efforts, enabling marketers to identify audience opportunities and achieve results efficiently.
- A trusted governance framework ensures the secure ingestion, management, and activation of first, second, and third-party data.
- With native connections, the platform seamlessly integrates with other applications for analytics, orchestration, and beyond.
Use the power of Adobe Target to conduct A/B testing and optimise every interaction effortlessly
With Adobe Target, access AI-driven testing, personalisation, and automation on a large scale, ensuring that each customer’s needs are met, even among millions.
- Deliver omnichannel personalisation seamlessly. Consistently deliver personalised experiences across all channels using our unified, progressive profile approach.
- Eliminate guesswork with A/B and multivariate testing. Bid farewell to isolated testing methods. Adobe Target enables comprehensive testing across all channels, every single time.
- Enhance every interaction through AI-driven automation and scalability. Modern optimisation demands AI integration. Utilise artificial intelligence to test and personalise experiences for each visitor effortlessly with just a single click.
Marketing automation solutions for both B2B and B2C segments
Whether you’re targeting fresh accounts or engaging with loyal customers, Adobe’s automation empowers you to connect with them through pertinent, timely, and captivating experiences.
- Utilise comprehensive behavioural data, embedded intelligence, and advanced journey flows to pinpoint and engage your top customers, expediting the customer experience.
- With Adobe Marketo Engage account-based marketing automation, efficiently target the correct accounts, engage with key decision-makers, and involve sales at optimal times.
- Foster and qualify potential buyers proactively through tailored nurturing campaigns and robust scoring mechanisms, ensuring they're primed for sales before handoff.
- Observe a surge in your email open rates by delivering personalised email content derived from a comprehensive 360-degree customer profile and real-time behavioural data across various digital channels.
Effortlessly broaden your reach without causing any disruptions
Adobe Journey Optimiser serves as a singular platform for orchestrating scheduled cross-channel campaigns and individualised moments for millions of customers—all enhanced with intelligent decision-making and insights.
- Establish the groundwork for personalised journeys using a consolidated customer profile and real-time insights.
- Coordinate and automate journeys based on real-time behaviours, contextual shifts, or business indicators—all within one application.
- Achieve personalised engagement on a grand scale through centralised decision-making, experimentation, and intelligence, ensuring delivery of the "next best offer" consistently.
- Effectively manage expansive marketing campaigns and personalised one-to-one interactions, ensuring your brand remains top-of-mind regardless of your customers' whereabouts.
We're already aware of what your upcoming marketing campaign requires
Adobe Campaign seamlessly consolidates cross-channel customer data into a unified view, leveraging it to craft personalised cross-channel campaigns tailored to meet customers wherever they are.
- Initiate meaningful, contextual conversations with your customers consistently across both digital and traditional channels.
- Effortlessly deliver highly tailored, personalised, and captivating emails that resonate with customers.
- Aggregate data dispersed across numerous channels to form comprehensive, cohesive customer profiles.
More than just project management
Adobe Workfront provides streamlined and collaborative workflows, aiding cross-functional teams in project completion, campaign launches, and efficient deliveries.
- Enhance productivity: Expedite tasks using templates, automated workflows across products, and real-time monitoring.
- Strategic alignment: Define business objectives, link tasks to strategies, and evaluate incoming requests in line with priorities.
- Digital stakeholder engagement: Facilitate project reviews, comments, and approvals through online tools, fostering collaborative efforts.