Foodservice Wholesale Ecommerce Online

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Captivating customers with next-generation features and technologies in the UK’s largest manufacturing sector; Foodservice Wholesale and Food and Beverage

iWeb provide digital solutions and support to members of The Federation of Wholesale Distributors, The Food and Drink Federation, and The British Frozen Food Federation.

With an unprecedented pandemic, the Foodservice Wholesale and Food and Beverage industry had to explore and adapt to the world of eCommerce and has taken advantage of the demand for convenience with direct-to-consumer, delivery, and click-and-collect services.

We help leading food and beverage companies achieve long-term, sustainable success by providing strategic counsel and delivering multi-channel commerce growth.

“The share of food and beverage eCommerce sales in the UK will rebound to pre-pandemic levels in the coming years, reaching 18.0% of total eCommerce sales by 2025, a 5 percentage point increase from 2019.”

Source: eMarketer Insider Intelligence INC

Transform your Foodservice Business with our online e-commerce solutions

In today’s fast-paced digital world, having a robust e-commerce platform is essential for any foodservice business looking to stay competitive. Our tailored e-commerce solutions provide the tools and features necessary to streamline operations, enhance customer satisfaction, and significantly expand your market reach. Discover how our solutions can transform your business, making it more efficient and customer-friendly.

Comprehensive e-commerce solutions tailored for Foodservice

Our e-commerce platform is specifically designed to meet the unique needs of foodservice businesses. Whether you’re a restaurant, catering service, or wholesale supplier, our solutions are tailored to help you manage your operations more effectively. From seamless online ordering to comprehensive inventory management, our platform offers everything you need to succeed in the digital marketplace.

Key features of our Foodservice e-commerce online platform

Online ordering system

Our platform features an intuitive online ordering system that simplifies the purchasing process for your customers. With customisable menus, easy-to-use interfaces, and real-time order tracking, your customers can place orders quickly and efficiently. The system supports various order types ensuring flexibility for all business models.

Inventory management

Manage your inventory with ease using our real-time tracking system. The platform automatically updates stock levels as orders are placed, reducing the risk of over- or under-stocking. Integration with your suppliers allows for automated reordering, ensuring you never run out of essential items. Detailed reports help you keep track of inventory turnover and identify trends.

Multi-channel sales

Expand your reach by selling across multiple channels. Our e-commerce solution integrates with web, mobile, and social media platforms, providing a unified sales experience. Customers can order from your website, mobile, or social media pages, all synced with your central inventory and order management system.

Customer relationship management (CRM)

Build strong relationships with your customers using our CRM tools. Store and manage customer data, track order histories, and create personalised marketing campaigns. Automated email marketing and loyalty programs help you engage with your customers, driving repeat business and increasing customer lifetime value.

Secure payment processing

Offer your customers a variety of secure payment options. Our platform supports payments on account, all major credit cards, digital wallets, and alternative payment methods. Robust security measures, including PCI compliance and encryption, ensure that all transactions are safe and secure.

Analytics and reporting

Gain valuable insights into your business with our advanced analytics and reporting tools. Track sales performance, monitor customer behaviour, and analyse inventory levels. Customisable reports provide the data you need to make informed decisions and drive business growth.

How our e-commerce solutions benefit your online Foodservice Business

Increased efficiency

Our e-commerce platform automates many of your routine tasks, reducing manual labor and increasing efficiency. With features like automated inventory updates, order processing, and customer management, you can focus more on delivering excellent service and less on administrative work.

Enhanced customer experience

Provide your customers with a seamless and enjoyable shopping experience. Easy-to-navigate menus, real-time order tracking, and personalised recommendations make online ordering a breeze. Satisfied customers are more likely to return and recommend your business to others.

Scalability

As your business grows, our e-commerce solutions can grow with you. Easily add new product lines, expand to new locations, and handle increased order volumes without compromising on performance. Our scalable infrastructure ensures that your e-commerce platform can support your business’s growth and evolving needs.

Cost savings

Reduce operational costs with our automated and integrated e-commerce solutions. By minimising manual processes, improving inventory management, and optimising order fulfilment, you can save on labor and reduce waste. Our platform also helps you make data-driven decisions that can further enhance efficiency and profitability.

Seamless integration with your existing systems

Our e-commerce solutions are designed to integrate smoothly with your existing ERP, POS, and supply chain systems. This ensures that you can continue using the tools you are familiar with while benefiting from the enhanced capabilities of our platform. Whether it’s syncing inventory data, processing orders, or managing customer information, our integrations help create a cohesive and efficient workflow.

Customisation options to meet your unique needs

Every foodservice business is unique, and our e-commerce platform is highly customisable to meet your specific requirements. Whether you need tailored menu options, unique order processing workflows, or specialised reporting, our team can configure the platform to suit your needs. Customisation ensures that you get the most out of our solutions, aligning perfectly with your business processes and goals.

Comprehensive support and training

We provide comprehensive support and training to ensure that you get the most out of our e-commerce solutions. Our onboarding process includes detailed training sessions for your team, ensuring they are comfortable with all features and functionalities. Our support team is available 24/7 to assist with any technical issues or questions, providing peace of mind and ensuring smooth operations.

Vendor independence and flexibility

Empowering your business with ownership and flexibility

At iWeb, we firmly believe in providing solutions that empower our clients with full ownership and flexibility, rather than locking them into restrictive, turnkey systems. Our approach ensures that you retain control over your e-commerce platform, allowing you to steer future developments and adapt to changing business needs.

No vendor lock-in

Unlike many turnkey solutions that create dependency on the vendor for every update or change, our e-commerce platform is designed to give you complete control. You are not tied to proprietary systems or technologies that limit your choices. This freedom allows you to make independent decisions about your technical direction and future upgrades, ensuring your platform evolves with your business.

Full ownership

With our solutions, you own every aspect of your e-commerce platform. From the source code to the data, everything is under your control. This ownership means you can customise, modify, and extend the platform as needed, without waiting for vendor approval or facing additional costs. Your data and operations remain in your hands, giving you peace of mind and confidence in your digital assets.

Flexibility for future developments

We understand that the digital landscape is constantly changing, and your business needs to stay ahead of the curve. Our e-commerce platform is built with flexibility in mind, allowing for seamless integration of new technologies and features as they emerge. Whether it’s incorporating AI-driven analytics, expanding to new sales channels, or implementing advanced security measures, our solution can adapt to support your strategic goals.

Open architecture

Our platform is based on open architecture principles, promoting interoperability and ease of integration with other systems and technologies. This openness ensures that you can effortlessly connect with third-party applications, tools, and services, enhancing the functionality of your e-commerce operations. You are free to choose the best tools for your business, without being constrained by vendor-imposed limitations.

Collaborative development

We believe in a collaborative approach to development, working closely with you to understand your unique needs and objectives. Our team provides the expertise and support necessary to help you make the most of your e-commerce platform, while respecting your autonomy and decision-making power. This partnership model ensures that the solutions we deliver are truly aligned with your business goals.

Empower your business with iWeb

Our commitment to customer ownership and flexibility sets us apart in the industry. We provide the tools and support you need to take full control of your e-commerce platform, enabling you to innovate, grow, and succeed on your own terms. Join us and experience the freedom and empowerment that comes with a solution designed for your independence.

Flexible pricing plans for every business size

Our pricing plans are designed to be flexible and affordable, catering to businesses of all sizes. We offer several tiers of service, each with a different set of features to match your needs and budget. Transparent pricing ensures you know exactly what you’re paying for, with no hidden fees. Contact us for a custom quote that fits your specific requirements.

Ready to elevate your Foodservice Business online?

Take the first step towards transforming your foodservice business with our state-of-the-art e-commerce solutions. Contact us today to schedule a consultation, request a demo, or get started on your implementation journey. Let us help you streamline operations, enhance customer satisfaction, and grow your business in the digital marketplace.

Founded in 1992, Turner Price is a family-owned and operated food wholesaler based in Hull, East Yorkshire. Their customer service is their top priority, and they now have over 2500 weekly customers throughout Yorkshire, Derbyshire, Lancashire, Lincolnshire, Nottinghamshire, North Yorkshire, Durham, and Northumberland. They stock over 5000 different food items because food is their passion.

iWeb were chosen by Turner Price Foodservice because of our strategic and forward-thinking approach as well as our vast experiences with Adobe Commerce (Powered by Magento) custom development.

iWeb has designed, developed, and maintains more successful Adobe Commerce websites than any other agency and UK partner, so Turner Price Foodservice was confident we could complete the complex customisations and integrations they required.

+87% increase in add to cart
+145% increase in mobile transactions

Bidfood at Home has the solutions for you, whether you’re a budding baker, the family cook, or simply like the benefits of bulk buying and amazing rates.

Customers can shop for food, drinks, and disposables on the website, including several of their own brand ranges that were previously exclusively available to caterers.

+145% increase in purchases on mobile
+83% of revenue from search

Bidfood was confident in our ability to provide the sophisticated customisations and integrations required for their project because iWeb has designed, developed, and now supports more successful Adobe Commerce Magento websites than any other agency or UK Magento partner.

Providing the finest products to chefs in the UK and around the world, Caterite has been a success. They have established an enviable reputation for supplying top-quality goods exactly to order, all delivered at competitive prices as part of a fast, friendly and efficient service that consistently goes the extra mile.

The iWeb team conducted extensive user testing and research to create a custom Magento shopping experience that inspires customers and guides them through a seamless purchase journey.

We anticipate measurable and sustainable growth from our strategic partnership with Caterite Food & Wineservice. With Magento Commerce at the heart of the digital experience, Caterite Food & Wineservice has developed a unique digital experience that represents our ongoing partnership.

+65% increase in purchases on mobile
+350% times faster pricing imports with API and webhook calls

Our mission is to use digital interaction to increase revenue for forward-thinking food and beverage companies. Designing a high-performance commerce solution that is consistent with your vision for the business is the first step in building an effective multichannel strategy.

We are certified Adobe Commerce (Magento) Gold Partners, the most qualified Akeneo PIM solution provider in the world, a leading Mirakl Marketplace architect, and one of the most skilled ProductsUp syndication specialists in the UK.

With more than 27 years of experience, we have helped hundreds of businesses achieve their online objectives and sell more.

Our team is made up of designers, developers, analysts and Certified Solution Architects. They have the perfect blend of creative and technical skills, building Adobe Commerce (Magento) websites that both perform, and look beautiful on all devices.

We assist merchants and retailers in the Food and Beverage business, such as yourselves, with eCommerce digital initiatives using best-in-class technology and powerful solutions. Our knowledge and technology can help B2E merchants assess their Product Experience (PX) maturity, negotiate advanced technological transformations, and surpass their competition.

World leading B2C, B2B, and D2C organisations rely on us to accelerate their growth. Join them and together let’s explore ways to transform your commerce strategy to deliver game-changing growth.

If you’d like to get a personalised demo of Magento Commerce from one of our accredited Solution Architects, get in touch using the form below.