Arnold Laver
Timber Merchants PWA Commerce Experience
Build Time
7 Months
Specialisation
B2B
B2C
Building & Construction
PIM / PXM
Services
Accelerator
Back-end Integrations
Commerce Enablement
Content & Creative
Custom Development
Customer Experience (Cx)
Digital Experience Strategy & Design
Managed Services
Omnichannel Strategy
Personalisation
Product Experience (Px)
Strategy and Consulting
Technologies
Adobe Commerce (Powered by Magento)
Akeneo PIM / PXM
System Integrations
Epicor BisTrack ERP Integration
Multi-branch Inventory
The Solution
Statements, Invoice & Credits, Key Concepts, Technical Data Downloads, Assets Transformations, Variable Data Sources, External Data Transfer, Custom Workflows, Users Training, Rules Engine, API Services, Data Governance, Data Insights, Product Modelling, Integration Quality Tests, Product & Data Concepts, Automated Data Enrichment, Parent / Child Accounts, Asset Manager, PIM Integration, Data Exports, Purchase History, Data Imports, Quick Ordering, Business Process Consultancy, Requisition Lists, ERP Integration, Stock & Complex Pricing, Commerce Integration, Surcharges, Technical Architecture, Area Based Product Calculator, Cart to Quote, Click & Collect, Company Data Concepts, Company Contacts, End-to-End ERP Data Integration, Credit Balances, Custom Product Types, Customer ERP Integration, Customer Segments, Debit Transactions, Delivery Schedules, Drop Ship, Fast Checkout, Last Purchased Markers, Localised Catalog, Stock & Pricing, Multiple Branches, Multiple Depots, Multi-source Inventory, Named Day Delivery, Offline Orders, Omnichannel Customer Experience, and Orders ERP Integration
About
From 1920 to 2020, Arnold Laver’s journey from one man and a single depot in Sheffield after World War One, to now being part of the largest independent timber merchant in the UK; with a network of 18 depots across the country, is a success story in itself!
In 1920, Mr Arnold Laver returned home from the Great War in Germany. He announced to his father that, instead of rejoining the family business, he intended to use his savings to start up as a timber merchant. The response was “Don’t come crawling back here when it’s gone. He never had to!
The first site was in Heeley, Sheffield where Arnold Laver “took off his coat and fenced it himself”. Customers paid cash in advance so Arnold Laver could buy the wood to fulfil their order. Deliveries were made by hand cart. Within the year the business was doing well enough to buy machinery such as a saw bench and planer, and to buy their first horse, ‘Charlie’, to make deliveries. Arnold Laver itself has annual revenue in excess of £185 million.
Arnold Laver is part of the National Timber Group, the largest independent timber distribution and processing group in the UK.
NTG has revenue in excess of £350 million.
A Forward-thinking Agency for a Fast-growing Business
Arnold Laver chose iWeb as their Magento ecommerce agency because of our strategic and forward-thinking approach as well as our vast experience with Adobe Commerce (Powered by Magento) custom development. Because iWeb has designed, developed, and currently supports more successful Adobe Commerce Magento websites than any other agency and UK Magento partner, Arnold Laver was confident we could deliver the complex customisations and integrations required for their project.
The Customer Experience (Cx)
iWeb created and designed a Magento customer experience that truly reflects the personality of Arnold Laver. Like many iWeb Magento clients, Arnold Laver‘s digital vision and distinct aesthetic are inherent to their business. It was crucial that the team at iWeb understood the vision and delivered on a truly on-brand customer experience.
“We have found this Adobe Commerce and Akeneo agency to be a great partner. Whenever we jump into a new technical integration or service, iWeb make it painless for us. With the help of iWeb, our customers can gain access to a customised user-facing digital experience that provides inspiration and more information about our products. ”
Tamsin Graveson, Head of Group eCommerce, NTG
Results
The iWeb team conducted extensive user testing and research to create a custom Magento shopping experience that inspires customers and guides them through a seamless purchase journey.
Our strategic partnership with Arnold Laver will continue to produce measurable and sustainable growth. The new Magento digital experience is unique to Arnold Laver and is a true reflection of our ongoing collaboration.
+28%
times scale and growth of catalog
+36%
increase in IT adoption
+80%
increase in sales from page load times
Get in touch
We know commerce, let us help you improve customer experience, increase conversion rates, and make that digital change.
- hello@iweb.co.uk
