Heritage Parts Centre
Classic VW & Porsche Parts Commerce Experience
Build Time
2 Months
Specialisation
Automotive & Parts
B2C
PIM / PXM
Services
Back-end Integrations
Commerce Enablement
Custom Development
Customer Experience (Cx)
Digital Experience Strategy & Design
Multi-site
Personalisation
Product Experience (Px)
Technologies
Adobe Commerce Cloud (Powered by Magento)
Akeneo PIM / PXM
System Integrations
Microsoft Dynamics ERP
Multi-depot Inventory
The Solution
Localisation, PIM Integration, Multiple Channels, Product Syndication, Purchase History, Quick Ordering, Returns RMA, Requisition Lists, Stock & Complex Pricing, Surcharges, Statements, Invoice & Credits, Technical Data Downloads, Variable Data Sources, Data Governance, Product Modelling, Product & Data Concepts, Localised Catalogs, Click & Collect, Company Contacts, End-to-End ERP Data Integration, Custom Product Types, Customer ERP Integration, Customer Segments, Delivery Schedules, Drop Ship, Fast Checkout, Globalised Tax Rules, Localised Catalog, Stock & Pricing, Marketplaces, Multi-source Inventory, and Orders ERP Integration
About
The specialist VW and Porsche car parts supplier that is run by enthusiasts for enthusiasts. They stock and supply a huge range of parts and accessories for classic VW and Porsche models to keep your cherished car, van or camper in top condition.
Established in 1986, they have a team of over 80, many who have worked with them for more than ten years and live and breathe the car enthusiast lifestyle, building an unrivaled knowledge of aircooled and watercooled VW and Porsche along the way.
Heritage Parts Centre have revenue in excess of £22 million.
A Forward-thinking Agency for a Fast-growing Business
Heritage Parts Centre chose iWeb as their Magento ecommerce agency because of our strategic and forward-thinking approach as well as our vast experience with Adobe Commerce (Powered by Magento) custom development. Because iWeb has designed, developed, and currently supports more successful Adobe Commerce Magento websites than any other agency and UK Magento partner, Heritage Parts Centre was confident we could deliver the complex customisations and integrations required for their project.
The Customer Experience (Cx)
iWeb created and designed a Magento customer experience that truly reflects the personality of Heritage Parts Centre. Like many iWeb Magento clients, Heritage Parts Centre‘s digital vision and distinct aesthetic are inherent to their business. It was crucial that the team at iWeb understood the vision and delivered on a truly on-brand customer experience.
“We engaged with iWeb to deliver operational guidance across our organisation. They were able to deliver digital transformation through multiple aspects of our business, ranging from product experience to custom development services. I would highly recommend.”
Rob Tickner, eCommerce Manager, Heritage Parts
Results
The iWeb team conducted extensive user testing and research to create a custom Magento shopping experience that inspires customers and guides them through a seamless purchase journey.
Our strategic partnership with Heritage Parts Centre will continue to produce measurable and sustainable growth. The new Magento digital experience is unique to Heritage Parts Centre and is a true reflection of our ongoing collaboration.
x10
times better customer experience
-65%
reduction in return rates
+135%
increase in mobile sessions
Get in touch
We know commerce, let us help you improve customer experience, increase conversion rates, and make that digital change.
- hello@iweb.co.uk
