Midwich Group
Specialist Audio Visual Distributor Commerce Experience
Build Time
9 Months
Specialisation
Services
Accelerator
Back-end Integrations
Commerce Enablement
Content & Creative
Custom Development
Customer Experience (Cx)
Digital Experience Strategy & Design
Managed Services
Omnichannel Strategy
Personalisation
Product Experience (Px)
Progressive Web App (PWA)
Replatform
Strategy and Consulting
Technologies
Adobe Commerce (Powered by Magento)
Adobe Digital Experience
Akeneo PIM / PXM
System Integrations
Microsoft Dynamics 365 Business Central
The Solution
Variable Data Sources, Translation, Custom Workflows, Users, Groups, Roles & Permissions, Custom Views, ERP Integration, Rules Engine, Commerce Integration, Data Governance, Technical Architecture, Product Modelling, Key Concepts, Product & Data Concepts, Assets Transformations, Automated Data Enrichment, External Data Transfer, Parent / Child Accounts, Asset Manager, Users Training, PIM Integration, Shared Catalogs, API Services, Purchase History, Data Exports, Data Insights, Quick Ordering, Data Imports, Integration Quality Tests, Returns RMA, Localised Catalogs, Requisition Lists, Localisation, Stock & Complex Pricing, Multiple Channels, Technical Data Downloads, Business Process Consultancy, Company Contacts, End-to-End ERP Data Integration, Customer ERP Integration, Fast Checkout, Globalised Tax Rules, Localised Catalog, Stock & Pricing, Offline Orders, and Orders ERP Integration
About
Established in 1979, Midwich Group is a specialist audio visual (“AV”) distributor to the trade market, with operations across the UK and Ireland, Continental Europe and Asia-Pacific.
The Group’s 900+ strong team who operate out of 26 offices, are dedicated to continually enhancing their technical expertise, building extensive product knowledge and delivering strong customer service.
They’re proud of their long-standing relationships with over 400 vendors worldwide. They support a comprehensive product portfolio across major audio visual technologies such as large format displays, projectors, LED panels, digital signage, professional audio and broadcast.
They have a large and diverse base of approximately 17,000 customers, most of whom are professional AV integrators and IT resellers. They support their trade customers to help provide solutions for end-users in all of the key verticals in their industry, including the corporate, education, retail, hospitality and live events markets.
Midwich has a turnover in excess of £850 million.
A Forward-thinking Agency for a Fast-growing Business
Midwich Group selected iWeb as their Magento ecommerce agency due to our strategic, forward-thinking approach and extensive experience with custom development on Adobe Commerce (powered by Magento). With a proven track record of designing, developing, and supporting more successful Adobe Commerce Magento websites than any other agency and UK Magento partner, Midwich Group was confident in our ability to deliver the complex customizations and integrations required for their project.
The Customer Experience (Cx)
iWeb created and designed an Adobe Commerce (powered by Magento) customer experience that truly reflects the personality of Midwich Group. As with many iWeb clients using Magento, Midwich Group’s digital vision and distinct aesthetic are integral to their business. It was crucial for the iWeb team to understand this vision and deliver a truly on-brand customer experience.
“A great agency to work with. Our digital transformation has been made possible by iWeb. iWeb's expertise helped us define and build our digital footprint. Their team of skilled professionals consistently exceeds our expectations. They have excellent relationships with third parties and are highly accessible. ”
Rebecca Brocton, Strategic eCommerce Consultant, Midwich Group
Results
The iWeb team conducted extensive user testing and research to create a custom Adobe Commerce (powered by Magento) shopping experience that inspires customers and guides them through a seamless purchase journey. Our strategic partnership with Midwich Group will continue to produce measurable and sustainable growth. The new Adobe Commerce digital experience is unique to Midwich Group and is a true reflection of our ongoing collaboration.
+82%
increase in mobile conversion
+32%
increase in sales from page load times
+35%
more traffic associated with API and webhook calls
Get in touch
We know commerce, let us help you improve customer experience, increase conversion rates, and make that digital change.
- hello@iweb.co.uk
