Thornbridge Timber
Timber Merchants & Suppliers PWA Commerce Experience
Build Time
5 Weeks
Specialisation
B2B
B2C
Building & Construction
PIM / PXM
Services
Accelerator
Back-end Integrations
Commerce Enablement
Content & Creative
Custom Development
Customer Experience (Cx)
Digital Experience Strategy & Design
Managed Services
Omnichannel Strategy
Personalisation
Product Experience (Px)
Strategy and Consulting
Technologies
Adobe Commerce (Powered by Magento)
Akeneo PIM / PXM
System Integrations
Epicor BisTrack Integration
Multi-branch Inventory
The Solution
Purchase History, Business Process Consultancy, Quick Ordering, ERP Integration, Requisition Lists, Commerce Integration, Stock & Complex Pricing, Technical Architecture, Surcharges, Assets Transformations, Statements, Invoice & Credits, External Data Transfer, Technical Data Downloads, API Services, Variable Data Sources, Integration Quality Tests, Custom Workflows, Rules Engine, Data Governance, Product Modelling, Product & Data Concepts, Asset Manager, Parent / Child Accounts, Data Exports, PIM Integration, Data Imports, Area Based Product Calculator, Cart to Quote, Click & Collect, Company Data Concepts, Company Contacts, End-to-End ERP Data Integration, Credit Balances, Custom Product Types, Customer ERP Integration, Customer Segments, Debit Transactions, Delivery Schedules, Drop Ship, Fast Checkout, Last Purchased Markers, Localised Catalog, Stock & Pricing, Multiple Branches, Multiple Depots, Multi-source Inventory, Named Day Delivery, Offline Orders, Omnichannel Customer Experience, and Orders ERP Integration
About
Established in 1992, Thornbridge is a leading Scottish timber merchant selling timber, sheet and joinery products to builders, joiners, regional housebuilders and contractors.
Thornbridge has a central processing and distribution hub in Grangemouth in support of its network of 10 branches across Scotland.
As direct importers of timber and sheet materials, they can offer a comprehensive range of sustainable timber products to their customers. The sawmill facility also allows them to provide bespoke items to customers’ particular specifications within a short lead time. Their product portfolio is constantly evolving and expanding to keep up with the cutting edge of the industry. They currently hold an immense range of stock section sizes and lengths.
They have access to the best products from all over the world and currently import material from Northern Europe, The Baltic States, North & South America, Canada and the Far East.
Thornbridge Timber is part of the National Timber Group, the largest independent timber distribution and processing group in the UK.
NTG has revenue in excess of £350 million.
A Forward-thinking Agency for a Fast-growing Business
Thornbridge Timber chose iWeb as their Magento ecommerce agency because of our strategic and forward-thinking approach as well as our vast experience with Adobe Commerce (Powered by Magento) custom development. Because iWeb has designed, developed, and currently supports more successful Adobe Commerce Magento websites than any other agency and UK Magento partner, Thornbridge Timber was confident we could deliver the complex customisations and integrations required for their project.
The Customer Experience (Cx)
iWeb created and designed a Magento customer experience that truly reflects the personality of Thornbridge Timber. Like many iWeb Magento clients, Thornbridge Timber‘s digital vision and distinct aesthetic are inherent to their business. It was crucial that the team at iWeb understood the vision and delivered on a truly on-brand customer experience.
“We have found this Adobe Commerce and Akeneo agency to be a great partner. Whenever we jump into a new technical integration or service, iWeb make it painless for us. With the help of iWeb, our customers can gain access to a customised user-facing digital experience that provides inspiration and more information about our products. ”
Tamsin Graveson, Head of Group eCommerce, NTG
Results
The iWeb team conducted extensive user testing and research to create a custom Magento shopping experience that inspires customers and guides them through a seamless purchase journey.
Our strategic partnership with Thornbridge Timber will continue to produce measurable and sustainable growth. The new Magento digital experience is unique to Thornbridge Timber and is a true reflection of our ongoing collaboration.
+78%
increase in mobile sessions
+52%
increase in add to cart
+90%
improved product data quality
Get in touch
We know commerce, let us help you improve customer experience, increase conversion rates, and make that digital change.
- hello@iweb.co.uk
