MGM Timber
Builders Merchants Omnichannel Commerce Experience
Build Time
5 Months
Specialisation
B2B
B2C
Building & Construction
PIM / PXM
Services
Accelerator
Back-end Integrations
Commerce Enablement
Content & Creative
Custom Development
Customer Experience (Cx)
Digital Experience Strategy & Design
Managed Services
Multi-site
Omnichannel Strategy
Personalisation
Product Experience (Px)
Progressive Web App (PWA)
Strategy and Consulting
Technologies
Adobe Analytics
Adobe Campaign
Adobe Commerce (Powered by Magento)
Adobe Digital Experience
Akeneo PIM / PXM
System Integrations
Epicor BisTrack ERP Integration
Multi-branch Inventory
Real-Time Dropship Lookup
The Solution
Requisition Lists, Stock & Complex Pricing, Surcharges, Statements, Invoice & Credits, Technical Data Downloads, Tool Hire, Variable Data Sources, Data Governance, Product Modelling, Technical Architecture, Parent / Child Accounts, PIM Integration, Purchase History, Quick Ordering, Returns RMA, Area Based Product Calculator, Cart to Quote, Click & Collect, Company Data Concepts, Company Contacts, End-to-End ERP Data Integration, Credit Balances, Custom Product Types, Customer ERP Integration, Customer Segments, Debit Transactions, Delivery Schedules, Drop Ship, Fast Checkout, Localised Catalog, Stock & Pricing, Loyalty & Rewards, Multiple Branches, Multi-source Inventory, Named Day Delivery, Offline Orders, Omnichannel Customer Experience, and Orders ERP Integration
About
MGM Timber’s mastery is unparalleled. Crafting exceptional, durable products requires not just expertise and craftsmanship but deep, specialised knowledge and a genuine passion. These principles are at the heart of every project they undertake, whether it’s creating fencing and decking, or designing floors, doors, kitchens, and bathrooms.
This commitment to excellence has established them as Scotland’s premier independent merchant. For over three decades, both the trade and DIY communities across the country have relied on MGM to supply everything needed for any job and every home. They’re proud to offer a comprehensive selection of premium timber products, accompanied by unmatched service, both online and at their 15 branches throughout Scotland.
The company boasts an impressive turnover exceeding £80 million and is a key component of the Donaldson Group. Within this larger collective, over 900 dedicated employees contribute to a total revenue surpassing £550 million, highlighting the significant impact and scale of their operations within the industry.
A Forward-thinking Agency for a Fast-growing Business
MGM Timber chose iWeb as their Magento ecommerce agency because of our strategic and forward-thinking approach as well as our vast experience with Adobe Commerce (Powered by Magento) custom development. Because iWeb has designed, developed, and currently supports more successful Adobe Commerce Magento websites than any other agency and UK Magento partner, MGM Timber was confident we could deliver the complex customisations and integrations required for their project.
The Customer Experience (Cx)
iWeb created and designed a Magento customer experience that truly reflects the personality of MGM Timber. Like many iWeb Magento clients, MGM Timber‘s digital vision and distinct aesthetic are inherent to their business. It was crucial that the team at iWeb understood the vision and delivered on a truly on-brand customer experience.
“Choosing iWeb for our Adobe Commerce and Akeneo build, coupled with an Epicor BisTrack integration, has been a game-changer for MGM Timber. From design through to deployment, the iWeb team demonstrated unparalleled expertise, transforming our digital capabilities and streamlining our operations. The synergy between Adobe Commerce and Akeneo has significantly enhanced our product management processes, while the integration with Epicor BisTrack has optimised our supply chain efficiency. Thanks to iWeb, we're not just keeping pace in our industry; we're setting the standard.”
Fergus Bell, D‑Commerce Director, Donaldson Group
Results
The iWeb team conducted extensive user testing and research to create a custom Magento shopping experience that inspires customers and guides them through a seamless purchase journey.
Our strategic partnership with MGM Timber will continue to produce measurable and sustainable growth. The new Magento digital experience is unique to MGM Timber and is a true reflection of our ongoing collaboration.
+28%
increase in conversion rate
+64%
mobile engagement
+60%
increase in speed of time to market
Get in touch
We know commerce, let us help you improve customer experience, increase conversion rates, and make that digital change.
- hello@iweb.co.uk