Woods Foodservice
Wholesale B2B Omnicommerce Experience
In collaboration with
Specialisation
Services
Accelerator
Back-end Integrations
Commerce Enablement
Custom Development
Customer Experience (Cx)
Digital Experience Strategy & Design
Managed Services
Multi-site
Omnichannel Strategy
Personalisation
Product Experience (Px)
Replatform
Strategy and Consulting
Technologies
Adobe Commerce (Powered by Magento)
Akeneo PIM / PXM
System Integrations
Erudus Data
Sanderson Swords ERP
The Solution
Parent / Child Accounts, PIM Integration, Purchase History, Quick Ordering, Requisition Lists, Stock & Complex Pricing, Statements, Invoice & Credits, Technical Data Downloads, Variable Data Sources, Data Governance, Product Modelling, ERP Integration, Integration Quality Tests, Click & Collect, Company Data Concepts, Company Contacts, End-to-End ERP Data Integration, Credit Balances, Custom Product Types, Customer ERP Integration, Customer Segments, Debit Transactions, Delivery Schedules, Fast Checkout, Last Purchased Markers, Localised Catalog, Stock & Pricing, Named Day Delivery, Offline Orders, Omnichannel Customer Experience, and Orders ERP Integration
About
Woods Foodservice has been established for over 40 years as the primary choice for general and specialist, ambient, chilled and frozen products. They are now also offering a full range of the finest fresh produce.
They operate an extremely reliable six day a week delivery service. Customer care is paramount to their fully-trained, passionate and experienced customer service team. Dedicated Business relationship Managers endeavour to guarantee complete customer satisfaction at all times.
A Forward-thinking Agency for a Fast-growing Business
Woods Foodservice chose Foodservice Online and iWeb because of our strategic and forward-thinking approach as well as our vast experience with Adobe Commerce (Powered by Magento) custom development. Because Foodservice Online and iWeb has designed, developed, and currently supports more successful Adobe Commerce websites than any other agency and UK partner, Woods Foodservice was confident we could deliver the complex customisations and integrations required for their project.
The Customer Experience (Cx)
Foodservice Online and iWeb created and designed a customer experience that truly reflects the personality of Woods Foodservice. Like many Foodservice Online and iWeb clients, Woods Foodservice‘s digital vision and distinct aesthetic are inherent to their business. It was crucial that the team at Foodservice Online and iWeb understood the vision and delivered on a truly on-brand customer experience.
“Outstanding UK Ecommerce agency to collaborate with on a joint project. iWeb's leadership has always been attentive to our needs, and their team includes incredibly smart individuals.”
Richard Fletcher, CEO, Foodservice Online
Results
The Foodservice Online and iWeb team conducted extensive user testing and research to create a shopping experience that inspires customers and guides them through a seamless purchase journey.
Our strategic partnership with Foodservice Online and Woods Foodservice will continue to produce measurable and sustainable growth. The new digital experience is unique to Woods Foodservice and is a true reflection of our ongoing collaboration.
+400%
increase in speed of time to market
x10
times better customer experience
+230%
increase in mobile sessions
Get in touch
We know commerce, let us help you improve customer experience, increase conversion rates, and make that digital change.
- hello@iweb.co.uk
