Tile Giant
Omnichannel Retail Commerce Experience
Build Time
3 Months
Specialisation
B2B
B2C
Building & Construction
Services
Back-end Integrations
Commerce Enablement
Content & Creative
Conversion Rate Optimisation (CRO)
Custom Development
Customer Experience (Cx)
Digital Experience Strategy & Design
Digital Marketing
Managed Services
Migration to Magento 2
Omnichannel Strategy
Personalisation
Product Experience (Px)
Strategy and Consulting
Technologies
Adobe Commerce (Powered by Magento)
Adobe Digital Experience
System Integrations
CSY EPOS
Multi-branch Inventory
Warehouse Management System (WMS)
The Solution
Quick Ordering, Returns RMA, Requisition Lists, Stock & Complex Pricing, Surcharges, Technical Data Downloads, Data Governance, Product Modelling, Marketplace Syndication, Multiple Channels, Business Process Consultancy, Technical Architecture, API Services, Product Syndication, Purchase History, Cart to Quote, Click & Collect, End-to-End ERP Data Integration, Credit Balances, Customer ERP Integration, Customer Segments, Debit Transactions, Delivery Schedules, Fast Checkout, Loyalty & Rewards, Multiple Branches, Multi-source Inventory, Named Day Delivery, Omnichannel Customer Experience, and Orders ERP Integration
About
Tile Giants philosophy is “To provide amazing tile ranges in an ethical and sustainable way”. They ensure their colleagues and the partnership with their suppliers are treated with respect and value. To complement this, their supply chain complies with the strict rules of health and safety and ethical trading. The Tile Giant team has spent most of their lives working within the tile and flooring industry, and there is a common culture for service and excellence. They travel the world in search of new collections and innovative designs, striving to be the first to market with new inspirational ranges at a competitive price.
The UK ceramic tiles market is worth in excess of £500 million.
A Forward-thinking Agency for a Fast-growing Business
Tile Giant chose iWeb as their Magento ecommerce agency because of our strategic and forward-thinking approach as well as our vast experience with Adobe Commerce (Powered by Magento) custom development. Because iWeb has designed, developed, and currently supports more successful Adobe Commerce Magento websites than any other agency and UK Magento partner, Tile Giant was confident we could deliver the complex customisations and integrations required for their project.
The Customer Experience (Cx)
iWeb created and designed a Magento customer experience that truly reflects the personality of Tile Giant. Like many iWeb Magento clients, Tile Giant‘s digital vision and distinct aesthetic are inherent to their business. It was crucial that the team at iWeb understood the vision and delivered on a truly on-brand customer experience.
“After several years of trading with a Magento 1 website that was in desperate need of a facelift, we approached iWeb to develop a brand new solution to help transform our online offer built in Adobe Commerce. With multiple considerations required in order to boost our omnichannel presence, push conversions through the website and drive footfall to physical stores - our latest website developed by iWeb is packed full of custom integrations and features to overhaul our customers’ online experience. A remarkable agency to work with.”
Peter Swain, Head of Digital, Tile Giant
Results
The iWeb team conducted extensive user testing and research to create a custom Magento shopping experience that inspires customers and guides them through a seamless purchase journey.
Our strategic partnership with Tile Giant will continue to produce measurable and sustainable growth. The new Magento digital experience is unique to Tile Giant and is a true reflection of our ongoing collaboration.
+45%
of revenue from catalog
+140%
increase in mobile engagement
+135%
increase in mobile sessions
Get in touch
We know commerce, let us help you improve customer experience, increase conversion rates, and make that digital change.
- hello@iweb.co.uk
